Supervisor, Building 7 Welcome Centre
Student Services

MacEwan University inspires students with a powerful combination of academic excellence and personal learning experiences – ours is a connected culture that focuses on learner-centered teaching, and on providing opportunities for students to grow and achieve.

The university provides a transformative education in a creative, collaborative and supportive learning environment. 19,000 full- and part-time students are enrolled in more than 65 programs: four-year undergraduate degrees, applied degrees, university transfer programs and one- and two-year diploma and certificates. Additional offerings include preparation for university and college, English as a Second Language, professional and personal development courses and workshops, corporate training and the Alberta College Conservatory of Music.

MacEwan University (City Centre Campus) requires a supervisor to lead and develop the Welcome Centre, in the heart of MacEwan University. This will be the first point of contact and the information point for individuals entering the university, therefore, the successful candidate will be responsible to ensure a positive, welcoming and informative experience.

The successful candidate will report to the coordinator, Student Services and will have one staff and occasional students as direct reports. Supporting a culture of exceptional customer service with a focus on enhancing a student’s overall educational experience will be a priority in this role.

The ideal candidate must be a self-starter with a high degree of initiative and have the ability to shape and develop the Welcome Centre. The incumbent must exhibit excellent communication, customer service and interpersonal skills.

The successful candidate will have a minimum of a diploma in office administration, management studies or equivalent and a minimum of two (2) years post-secondary experience is preferred. Experiences with Microsoft applications, training and a strong technology background are all required. Equivalencies will be considered. 

When you become part of the MacEwan team, you will enjoy a competitive salary, but the rewards keep coming. Our total compensation package includes:

• Competitive base pay
• Generous vacation time
• Secure pension plan
• Excellent benefits package
• Effective recognition and retention programs
• Continuous learning culture
• Opportunities for career growth

You can view the benefits using this link:

This position is included under the MacEwan Staff Association collective agreement.

All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

Category Full-Time Continuing
Salary $49,307 to $64,099 per annum
Closing Date Monday, December 8, 2014
Competition No. 14.11.174
Apply In Person/By Mail MacEwan University
Human Resources Department
University Services Centre
Rm. 10-600, 10700 - 104 Avenue
Edmonton AB T5J 4S2

Fax: (780) 497-5430
Apply Online Apply Now

Personal Information Collection Notification
Personal information is being collected to determine your qualifications for employment and used to manage the staffing program of Grant MacEwan University. This information is collected, used and protected under the authority of and in accordance with the provisions of the Alberta Freedom of Information and Protection of Privacy Act. It may be provided to non-HR members of a hiring and interview panel if your application advances to that stage of the hiring process. If you have any questions about these arrangements, please contact: Assistant Director, Human Resources, Human Resources Department, University Services Centre, Rm. 10-600, 10700-104 Avenue, Edmonton, Alberta, T5J 4S2 or phone (780) 497-5434.