Student Customer Service Representative

MacEwan University inspires students with a powerful combination of academic excellence and personal learning experiences – ours is a connected culture that focuses on learner-centered teaching, and on providing opportunities for students to grow and achieve.

The university provides a transformative education in a creative, collaborative and supportive learning environment. 19,000 full- and part-time students are enrolled in more than 65 programs: four-year undergraduate degrees, applied degrees, university transfer programs and one- and two-year diploma and certificates. Additional offerings include preparation for university and college, English as an Additional Language, professional and personal development courses and workshops, corporate training and the Alberta College Conservatory of Music.

Grant MacEwan University is recruiting for Student Customer Service Reps to provide superior customer service at Bookstores at City Centre Campus and Centre for the Arts. We are looking for positive, energetic people who enjoy working with others in a busy, high-pressure environment. These are casual, hourly positions starting August 2015.

Applicants MUST be registered as MacEwan University Students, as well as a minimum of 6 months experience in a customer service environment. Candidates should also have experience utilizing cash terminals.

Excellent customer service skills as well as strong communication and interpersonal skills are essential to this position. The successful applicants must be physically capable of lifting and moving boxes of supplies up to 50 lbs. The successful applicants must also be able to work flexible shifts.

To be considered, please submit availability for Fall (Sept 2015 - Jan 2016) when applying. Fax your resume to 780-497-5480, Attention Marija Vukusic; or email

Successful applicants may be assigned to any bookstore.

This position is included under the MacEwan Staff Association collective agreement.

All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

Category Casual
Salary $12.77 to $20.51 per hour
Closing Date August 28, 2015
Competition No. 15.07.089
Apply In Person/By Mail MacEwan University
Human Resources Department
University Services Centre
Rm. 10-600, 10700 - 104 Avenue
Edmonton AB T5J 4S2

Fax: (780) 497-5430
Apply Online Apply Now

Personal Information Collection Notification
Personal information is being collected to determine your qualifications for employment and used to manage the staffing program of Grant MacEwan University. This information is collected, used and protected under the authority of and in accordance with the provisions of the Alberta Freedom of Information and Protection of Privacy Act. It may be provided to non-HR members of a hiring and interview panel if your application advances to that stage of the hiring process. If you have any questions about these arrangements, please contact: Assistant Director, Human Resources, Human Resources Department, University Services Centre, Rm. 10-600, 10700-104 Avenue, Edmonton, Alberta, T5J 4S2 or phone (780) 497-5434.