Contact Information

Contact the Technology Support desk at City Centre Campus for help with technology-based questions and applications.

780-497-4357 • techsupport@macewan.ca

Toll free: 1-877-497-4267
Fax: 780-497-4559

Or visit the Technology Support desk during regular hours of operation:

City Centre Campus

The primary Technology Support desk is located in the library at City Centre. You may access the Technology Support Desk for support at any time during its operating hours, even after university buildings close at 11 p.m.

After-hours access

To access the library after hours, you must:

  • Carry your card – your MacEwan University student ID is required for after-hours access
  • Enter via the 107 Street entrance near the clock tower
  • Keep your stuff with you, as there is no access to lockers after 11 p.m.

Spring 2017*

  Regular hours Intersession
Spring 2017 May 1 - Jun 23
 Jun 24 - Jul 3
Mon - Thurs  8 a.m. - 7 p.m.  8 a.m. - 4:30 p.m.
Friday  8 a.m. - 5 p.m.  8 a.m. - 4:30 p.m.
Saturday  9 a.m. - 5 p.m.  Closed
Sunday  Closed  Closed

*Closed May 22 & July 1

Summer 2017*

  Regular hours Intersession
Summer 2017 July 4 - Aug 22
 June 24 - July 3
Monday to Thursday  8 a.m. - 7 p.m.  8 a.m. - 4:30 p.m.
Friday  8 a.m. - 5 p.m.  8 a.m. - 4:30 p.m.
Saturday  Closed  Closed
Sunday  Closed  Closed

* Closed July 3 and August 7, 2017


Fall 2017 / Winter 2018*

Orientation Day, Tuesday, September 5, 2017, 8 a.m.–6 p.m.
Orientation Day, Tuesday, January 2, 2018, 8 a.m.–6 p.m. 

  Regular hours Final Exams** Intersession
Fall 2017 Sept 6 - Nov 27
 Nov 30 - Dec 16
 Dec 16 - Jan 1
Winter 2018 Jan 3 - Apr 1  Apr 4 - 22
 Apr 21 - April 30
Monday to Thursday  7:30 a.m. - midnight  7:30 a.m. - midnight  8 a.m. - 4:30 p.m.
Friday  7:30 a.m. - 9 p.m.  7:30 a.m. - midnight  8 a.m. - 4:30 p.m.
Saturday  9 a.m. - 5 p.m.  7:30 a.m. - midnight  Closed
Sunday  10 a.m. - 9 p.m.  7:30 a.m. - midnight  Closed

* Closed Oct 9 and Nov 13, 2017
* Closed Feb 9, March 30, April 2, 2018
** Last Day of Fall Exams, December 15, 2017: open 7 a.m. – 9 p.m.
** Last Day of Winter Exams, April 20, 2018: open 7 a.m. – 9 p.m.


Alberta College Campus

Limited technical support is available from library staff at the Tech Support desk at Alberta College Campus. Staff are able to forward more difficult problems to the primary tech support team at City Centre. This location does not offer extended tech support hours or the 24-hour study space.



Spam or security scams

If you receive an email that you suspect is spam, forward it as an attachment to spam@access.ironport.com

If you are worried that you have been a victim of a phishing scam or any other security breach, contact us by email or telephone.