MacEwan University is committed to diversity, equity and inclusion. We encourage Indigenous people, persons living with a disability, sexual and gender minorities, women, and members of all minority groups to apply and self-identify. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.


Housing Manager
Residence Services

MacEwan University inspires students with a powerful combination of academic excellence and personal learning experiences – ours is a connected culture that focuses on learner-centered teaching, and on providing opportunities for students to grow and achieve.

The university provides a transformative education in a creative, collaborative and supportive learning environment. 19,000 full- and part-time students are enrolled in more than 65 programs: four-year undergraduate degrees, applied degrees, university transfer programs and one- and two-year diploma and certificates. Additional offerings include university preparation, English as an Additional Language, professional and personal development courses and workshops, corporate training and the Conservatory of Music.


Opened in September 2005, the MacEwan Residence is located at the City Center Campus and houses nearly 900 students in a variety of bachelor, 2 bedroom and 4 bedroom suite-style units. Our goal is to provide a safe, secure and affordable housing option to students that supports their learning, development and personal growth.

The Department of Residence Services is currently seeking an enthusiastic and committed individual to fill the role of Housing Manager. Reporting to the Senior Manager, Residence Services, the Housing Manager will manage housing inventory and all aspects of the student assignments/admissions processes; facilitate all check in and check out processes; supervise three-full time staff; oversee the daily building maintenance and supervising day to day student and client relations. The main duties of this position include communicating with prospective and current residents about processes with room assignments; marketing of the student accommodations, responding to customer, university and departmental inquiries and establishing and implementing workflow procedures.

The successful incumbent will have excellent communication skills, good organizational and prioritization skills as well as exemplary customer service skills. Applicants must also have the ability to work independently; complete work in an accurate and thorough manner while paying attention to detail; maintain confidentiality and deal with situations in a professional, service oriented and tactful manner. The successful incumbent will also possess demonstrated supervisory skills; ability to effectively delegate work and the ability to solve problems.

Interested applicants should have a post-secondary degree in Business, Management, Student Affairs or Humanities as well as a minimum of two (2) years’ experience in a customer service related position. Equivalencies will be considered. Applicants must also have a minimum of one (1) year supervisory experience. Previous experience working in a university or college housing environment is preferred. Applicants also need to have working knowledge of Microsoft office including Word, Access and Excel. Working Knowledge of StarRez is an asset.

Position Requirements
The successful applicant will be a team player who can work flexible and varied hours. Occasional weekends will be required three (3) to four (4) times a year.

When you become part of the MacEwan team, you will enjoy a competitive salary. Our total compensation package includes:

• Competitive base pay
• Generous vacation time
• Secure pension plan
• Excellent benefits package
• Effective recognition and retention programs
• Continuous learning culture
• Opportunities for career growth

For general inquiries, please contact us at careers@macewan.ca. Please be advised that only applicants who apply directly to a posting through www.macewan.ca/careers will be considered

How to Apply:

Only applications received electronically will be considered. To apply, go to http://www.macewan.ca/careers and select the job posting.

Thank you for your interest in employment with MacEwan University. We will be reviewing all applications to select the candidates whose qualifications and experience most closely meet our needs. Only applicants selected for interviews will be contacted.

This position is included under the MacEwan Staff Association collective agreement.

MacEwan University is committed to diversity, equity, and inclusion.  We encourage Indigenous people, persons living with a disability, sexual and gender minorities, women, and members of all minority groups to apply and to self-identify. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Category Full-Time Continuing
Salary $46,192 to $67,176 per annum
Closing Date January 19, 2018
Competition No. 18.01.016

Personal Information Collection Notification
Personal information is being collected to determine your qualifications for employment. This information is collected, used and protected under the authority of and in accordance with the provisions of the Freedom of Information and Protection of Privacy Act. It may be provided to non-HR members of a hiring and interview panel if your application advances to that stage of the hiring process. If you have any questions about these arrangements, please contact: Human Resources, University Services Centre, Rm. 10-600, 10700-104 Avenue, Edmonton, Alberta, T5J 4S2 or phone (780) 497-5434.