DIVERSITY STATEMENT

MacEwan University is committed to diversity, equity and inclusion. We encourage Indigenous people, persons living with a disability, sexual and gender minorities, women, and members of all minority groups to apply and self-identify. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Careers

Admin Support II
Services to Students with Disabilities

MacEwan University inspires students with a powerful combination of academic excellence and personal learning experiences – ours is a connected culture that focuses on learner-centered teaching, and on providing opportunities for students to grow and achieve.

The university provides a transformative education in a creative, collaborative and supportive learning environment. 19,000 full- and part-time students are enrolled in more than 65 programs: four-year undergraduate degrees, applied degrees, university transfer programs and one- and two-year diploma and certificates. Additional offerings include university preparation, English as an Additional Language, professional and personal development courses and workshops, corporate training and the Conservatory of Music.

Opportunity

MacEwan University is seeking a professional and welcoming Admin Support II for our Services to Students with Disabilities department.

This Reception/Administrative position is responsible for supporting the University and Services to Students with Disabilities to achieve their missions. As the initial point of contact for students, staff and faculty accessing resources from SSD, the receptionist is essential to creating a positive first impression of the department's professional and student-centered service model. As it's common for students approaching SSD to feel apprehensive or concerned, the receptionist has to use highly developed customer service skills to listen carefully to inquiries, express sensitive understanding, provide accurate information and facilitate access to the most appropriate departmental resource and/or to refer to another campus department. As part of a dynamic team, the receptionist works collaboratively with all members of the SSD department to facilitate an accessible post-secondary educational experience for students with disabilities. The receptionist is also responsible for fulfilling key administrative responsibilities of the department deemed to be essential to an efficient and accountable use of resources.

Position Requirements

  • Three-five years experience in an office administration/clerical position

  • Experience in post-secondary is an asset

  • Experience working with individuals with disabilities is an asset

Qualifications

  • Exceptional interpersonal skills including empathetic listening

  • Knowledgeable and experienced in the confidential management of personal information (consistent with FOIP)

  • Sensitivity to and understanding of diversity in student population

  • Able to work well under pressure and to make good judgments quickly

  • Maturity, sensitivity and tact

  • Good team player

  • Proficiency in using current Microsoft Office suite (Word, Excel, Access)

Benefits

When you become part of the MacEwan team, you will enjoy a competitive salary. Our total compensation package includes:

  • Competitive base pay

  • Generous vacation time

  • Secure pension plan

  • Excellent benefits package

  • Effective recognition and retention programs

  • Continuous learning culture

  • Opportunities for career growth

How to Apply

Only applications received electronically will be considered. To apply, go to http://www.macewan.ca/careers and select the job posting.

Thank you for your interest in employment with MacEwan University. We will be reviewing all applications to select the candidates whose qualifications and experience most closely meet our needs. Only applicants selected for interviews will be contacted.

This position is included under the MacEwan Staff Association Collective Agreement. Please note; initial salary placement for external candidates is limited to the first five steps of the salary grid.

MacEwan University is committed to diversity, equity, and inclusion.  We encourage Indigenous people, persons living with a disability, sexual and gender minorities, women, and members of all minority groups to apply and to self-identify. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Category Full-Time Continuing
Salary $33,452.00 per annum - $41,460 per annum
Closing Date October 15, 2019
Competition No. 19.10.160
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Personal Information Collection Notification
Personal information is being collected to determine your qualifications for employment. This information is collected, used and protected under the authority of and in accordance with the provisions of the Freedom of Information and Protection of Privacy Act. It may be provided to non-HR members of a hiring and interview panel if your application advances to that stage of the hiring process. If you have any questions about these arrangements, please contact: Human Resources, University Services Centre, Rm. 10-600, 10700-104 Avenue, Edmonton, Alberta, T5J 4S2 or phone (780) 497-5434.