Enterprise Cloud Analyst
MacEwan University inspires students with a powerful combination of academic excellence and personal learning experiences – ours is a connected culture that focuses on learner-centered teaching, and on providing opportunities for students to grow and achieve.
The university provides a transformative education in a creative, collaborative and supportive learning environment. 19,000 full- and part-time students are enrolled in more than 65 programs: four-year undergraduate degrees, applied degrees, university transfer programs and one- and two-year diploma and certificates. Additional offerings include university preparation, English as an Additional Language, professional and personal development courses and workshops, corporate training and the Conservatory of Music.
The IT Application Services (ITAS) department of Information & Technology Services is recruiting for an experienced Enterprise Cloud Analyst. Reporting to the Team Lead – DBA and Cloud Infrastructure, this full-time continuing position provides critical support of enterprise cloud-hosted services for MacEwan University. The successful candidate will have considerable experience in the upgrade, maintenance and day-to-day support of Microsoft and Google cloud applications.
Ensure Office365 environment is administered and running smoothly, including Exchange, SharePoint, Teams and OneDrive.
Utilize various auditing tools to keep track of mail flow and file access such as Cisco ESA, Microsoft E-Discovery and auditing tools, and G-Suite reporting and auditing tools.
Establish and maintain process and procedure for tracking application configuration and related changes.
Oversee change management for the environments by keeping active relationships with cloud vendors, monitoring published release notes, participating in communities of interest and actively participating in IT change management and architecture management processes.
Oversee service requests to cloud vendors to ensure that services are delivered in a timely manner consistent with contracts. Ensure that standards are developed and adhered to for service requests and vendor engagement. During service disruption, ensure that effective internal communications are managed.
Be the source for technical expertise in the ongoing development of cloud service architecture. As a participant on a variety of teams within IT, this position ensures that enterprise cloud solutions are developed and implemented to meet the strategic goals of the university.
Participate in the development and review of business cases to ensure that the university realizes value in its cloud service offerings.
Partner with IT security in ensuring that cloud service offerings are implemented and operate in a compliant, secure manner.
Demonstrate a clear understanding of the university’s complex integrated environment between on-premise and cloud environments. This includes the flow of data into and out of the environments, the impact on system functionality and the security implications.
Develop and manage scripts in Windows and Unix environments as required to automate tasks and interact with the O365/Exchange environments through Windows PowerShell.
Have a complete understanding of the architecture of the university’s email systems (Microsoft and Google) for all constituents and oversee the day to day operation of email communications for the university.
Maintain lists, groups, aliases and configuration related to email functionality and security.
Provide input to and monitor results of email security configuration.
Ensure that alerts from cloud vendors regarding security breaches are turned into actions on the university’s part.
Hardworking individual, quick learner with a good eye for continuous improvement.
Proven ability to work well independently and as a team member.
Ability to appropriately prioritize tasks.
Ability to maintain knowledge of current and emerging technology and trends.
Excellent Microsoft Windows and Windows PowerShell skills.
Relevant Microsoft and Google Cloud certifications is highly desirable.
Excellent verbal and written communication skills.
A minimum of 7-10 years supporting and administering Microsoft and Google cloud applications plus a bachelor’s degree in computer science or related discipline is required. A suitable combination of education and experience will also be considered.
When you become part of the MacEwan team, you will enjoy a competitive salary. Our total compensation package includes:
Competitive base pay
Generous vacation time
Secure pension plan
Excellent benefits package
Effective recognition and retention programs
Continuous learning culture
Opportunities for career growth
How to Apply
Only applications received electronically will be considered. To apply, go to http://www.macewan.ca/careers and select the job posting.
Thank you for your interest in employment with MacEwan University. We will be reviewing all applications to select the candidates whose qualifications and experience most closely meet our needs. Only applicants selected for interviews will be contacted.
This position is included under the MacEwan Staff Association Collective Agreement. Please note, initial salary placement for external candidates is limited to the first five steps of the salary grid.
MacEwan University is committed to diversity, equity, and inclusion. We encourage Indigenous people, persons living with a disability, sexual and gender minorities, women, and members of all minority groups to apply and to self-identify. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
|Salary||$59,514 per annum - $73,728 per annum|
|Closing Date||December 8, 2019|
Personal Information Collection Notification
Personal information is being collected to determine your qualifications for employment. This information is collected, used and protected under the authority of and in accordance with the provisions of the Freedom of Information and Protection of Privacy Act. It may be provided to non-HR members of a hiring and interview panel if your application advances to that stage of the hiring process. If you have any questions about these arrangements, please contact: Human Resources, University Services Centre, Rm. 10-600, 10700-104 Avenue, Edmonton, Alberta, T5J 4S2 or phone (780) 497-5434.