MacEwan University is committed to diversity, equity and inclusion. We encourage Indigenous people, persons living with a disability, sexual and gender minorities, women, and members of all minority groups to apply and self-identify. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.


People who teach. People who research. People who support. People who inspire. This is who we are. In 2021, MacEwan University was named one of Canada’s best employers by Forbes Magazine and was the top Alberta-based employer on the list. Want to be a part of this great team? Available opportunities are listed below.

Quality Assurance Specialist

MacEwan University inspires students with a powerful combination of academic excellence and personal learning experiences – ours is a connected culture that focuses on learner-centered teaching, and on providing opportunities for students to grow and achieve.

The university provides a transformative education in a creative, collaborative and supportive learning environment. More than 15,000 full- and part-time students are enrolled in more than 65 programs: four-year undergraduate degrees, applied degrees, university transfer programs and one- and two-year diploma and certificates. Additional offerings include university preparation, English as an Additional Language, professional and personal development courses and workshops, corporate training and the Conservatory of Music.


Reporting to the Associate Vice President Infrastructure, Planning and Management, the Quality Assurance Specialist is responsible for identifying, analyzing, and maintaining improvements in productivity, quality, client relationships, and customer service.

The Quality Assurance Specialist acts as the subject matter expert for quality to manage the Facilities Quality Management System (QMS). Duties include but are not limited to maintaining, monitoring, and continuously improving Facilities QMS, develop and provide training to all new facilities employees on the QMS, maintain and monitor Facilities internal audit program. The Quality Assurance Specialist will be required to manage the registration to ISO 9001 and ISO 50001 including coordination of external registration audits.

The successful candidate will be familiar with a variety of the field's concepts, practices, and procedures and possess the ability to rely on experience and judgment to plan and accomplish goals. This position performs a variety of complicated tasks and may lead and direct the work of others.

This role will also manage the safety program for the Facilities department which includes liaising with MacEwan’s Health and Safety department (HSE) to ensure compliance with Alberta occupational health and safety regulations and oversight of contractor safety practices for compliance with internal and external requirements. The Quality Assurance Specialist will also monitor and coordinate the department’s review of legislative and regulatory requirements.


• Demonstrated exceptional written and oral communication skills
• Adept at ownership of decisions and taking responsibility for outcomes
• Results oriented
• Able to interact and communicate effectively at all levels of the organization using strong interpersonal skills
• Detail oriented
• Proactive
• Proficiency in Microsoft Office


• Undergraduate degree in business, engineering, or science. A combination of education and experience may be considered
• Minimum 5 years prior experience managing a quality program, preferably in a service-based industry
• Experience in quality management systems, specifically ISO 9001
• Minimum 5 years’ experience as a lead internal auditor, specifically ISO 9001


When you become part of the MacEwan team, you will enjoy a competitive salary. Our total compensation package includes:

• Competitive base pay
• Generous vacation time
• Secure pension plan
• Excellent benefits package
• Continuous learning culture
• Opportunities for career growth

How to Apply

Only applications received electronically will be considered. To apply, go to http://www.macewan.ca/careers and select the job posting.

Thank you for your interest in employment with MacEwan University. We will be reviewing all applications to select the candidates whose qualifications and experience most closely meet our needs. Only applicants selected for interviews will be contacted.
For general inquiries, please contact us at careers@macewan.ca.

This position is included under the MacEwan Staff Association Collective Agreement. Please note, initial salary placement for external candidates is limited to the first five steps of the salary grid.

MacEwan University is committed to diversity, equity, and inclusion.  We encourage Indigenous people, persons living with a disability, sexual and gender minorities, women, and members of all minority groups to apply and to self-identify. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

We strive to provide an inclusive and barrier-free work environment, beginning with the hiring process. If you have special assessment needs, we want to ensure you have the support you need to showcase your abilities. Please disclose any requirements when contacted for an interview. This information will be kept confidential.

Category Full-Time Continuing
Salary MSA Band G (Steps 1-5): $37.11 - $45.97 per hour
Closing Date June 16, 2021
Competition No. 21.06.085
Apply Online Apply Now

Personal Information Collection Notification
Personal information is being collected to determine your qualifications for employment. This information is collected, used and protected under the authority of and in accordance with the provisions of the Freedom of Information and Protection of Privacy Act. It may be provided to non-HR members of a hiring and interview panel if your application advances to that stage of the hiring process. If you have any questions about these arrangements, please contact: Human Resources, University Services Centre, Rm. 10-600, 10700-104 Avenue, Edmonton, Alberta, T5J 4S2 or phone (780) 497-5434.