MacEwan University is committed to diversity, equity and inclusion. We encourage Indigenous people, persons living with a disability, sexual and gender minorities, women, and members of all minority groups to apply and self-identify. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.


People who teach. People who research. People who support. People who inspire. This is who we are. In 2021, MacEwan University was named one of Canada’s best employers by Forbes Magazine and was the top Alberta-based employer on the list. Want to be a part of this great team? Available opportunities are listed below.

Administrative Support III
School of Continuing Education

MacEwan University inspires students with a powerful combination of academic excellence and personal learning experiences – ours is a connected culture that focuses on learner-centered teaching, and on providing opportunities for students to grow and achieve.

The university provides a transformative education in a creative, collaborative and supportive learning environment. 19,000 full- and part-time students are enrolled in more than 65 programs: four-year undergraduate degrees, applied degrees, university transfer programs and one- and two-year diploma and certificates. Additional offerings include university preparation, English as an Additional Language, professional and personal development courses and workshops, corporate training and the Conservatory of Music.


MacEwan University is seeking an experienced Administrative Support III for our School of Continuing Education. The Administrative Support III is responsible for contributing to the success and operation of the School of Continuing Education International unit. The Admin Support III is often the initial contact with prospective and returning students, and therefore, must be knowledgeable about the University and program policies.
Duties include (but are not limited to):
• Responding to inquiries from students regarding admission requirements, course offerings, prerequisites, registration procedures, fees and fee payments, academic and student services, etc.
• Providing administrative support to the unit, including staff and instructors
• Responding to email and telephone inquiries
• Processing expense reports
• Scheduling and Enrollment
• Online learning system maintenance
• Creating requisitions and submitting invoices
• Supporting educational tours for groups of English learners, including booking various excursions, managing blackboard content, organizing transportation and accommodation and other administrative tasks.


The successful candidate will have exceptional organizational and time-management skills and be able to maintain a high level of accuracy and attention to detail. Strong intercultural communication, customer service, and computer skills including Microsoft, Google Suite, Outlook, Moodle, and PeopleSoft are integral to success in this role. The incumbent is also expected to have interpersonal and problem solving skills, strong critical thinking skills, be flexible and able to prioritize in a fast-paced, limited supervision, high demand environment. Successful completion of computer courses would be considered an asset.


A minimum of a diploma in Office Administration, Business Administration, or a related field along with three or more years of related experience supporting program delivery at a post-secondary institution. Equivalencies will be considered.


When you become part of the MacEwan team, you will enjoy a competitive salary. Our total compensation package includes:

Competitive base pay
Generous vacation time
Excellent benefits package
Effective recognition and retention programs
Continuous learning culture
Opportunities for career growth

How to Apply

Only applications received electronically will be considered. To apply, go to http://www.macewan.ca/careers and select the job posting.

Thank you for your interest in employment with MacEwan University. We will be reviewing all applications to select the candidates whose qualifications and experience most closely meet our needs. Only applicants selected for interviews will be contacted.

For general inquiries, please contact us at careers@macewan.ca.

This position is included under the MacEwan Staff Association Collective Agreement. Please note, initial salary placement for external candidates is limited to the first five steps of the salary grid.

MacEwan University is committed to diversity, equity, and inclusion.  We encourage Indigenous people, persons living with a disability, sexual and gender minorities, women, and members of all minority groups to apply and to self-identify. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

We strive to provide an inclusive and barrier-free work environment, beginning with the hiring process. If you have special assessment needs, we want to ensure you have the support you need to showcase your abilities. Please disclose any requirements when contacted for an interview. This information will be kept confidential.

Category Full-Time Continuing
Salary MSA Band C (Steps 1-5): $21.60 per hour to $26.75 per hour
Closing Date September 19, 2021
Competition No. 21.09.135
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Personal Information Collection Notification
Personal information is being collected to determine your qualifications for employment. This information is collected, used and protected under the authority of and in accordance with the provisions of the Freedom of Information and Protection of Privacy Act. It may be provided to non-HR members of a hiring and interview panel if your application advances to that stage of the hiring process. If you have any questions about these arrangements, please contact: Human Resources, University Services Centre, Rm. 10-600, 10700-104 Avenue, Edmonton, Alberta, T5J 4S2 or phone (780) 497-5434.