DIVERSITY STATEMENT

MacEwan University is committed to fostering the principles of equity, diversity, and inclusion within our community, and we are dedicated to removing barriers that have been historically encountered and are currently experienced by some members of our society. We welcome and encourage applications from Indigenous peoples, racialized persons, visible minorities, women, persons with disabilities, sexual and gender minorities, and members of all equity-deserving groups. We believe that the diversity of our students, staff, and faculty serve as a strength of our institution and benefit to society. We are committed to ensuring full and inclusive participation for all in our community.

Careers

People who teach. People who research. People who support. People who inspire. This is who we are. In 2021, MacEwan University was named one of Canada’s best employers by Forbes Magazine and was the top Alberta-based employer on the list. Want to be a part of this great team? Available opportunities are listed below.

Exam Services Technician
Exam Services

About Us

MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.

Our comprehensive undergraduate University offers 59 programs to more than 18,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

Opportunity

MacEwan University seeks applicants for a full-time continuing Exam Services Technician position with our Access & Disability Resources (ADR) and Exam Services department. The Exam Services Technician is accountable for effectively providing various invigilation and support services through the Exam Services Centre at MacEwan.

You will contribute to the success of the Exam Services Centre by providing exceptional exam services to the student, faculty, and external stakeholder groups. You will be responsible for helping maintain a high-quality testing environment servicing the University. You will provide exam proctoring and scheduling and exam scanning services, including advising and enforcing exam policies and procedures and reporting any academic issues related to academic integrity standards to the Exam Services Supervisor.

You must be available to work from Monday to Friday, 10 a.m. to 6 p.m.

Skills

  • Flexible, adapting easily to changing work environments, fluctuating workloads, diverse demands, and the ability to service clients during peak periods

  • Ability to contribute to a team approach to problem solving and planning is critical

  • Ability to work independently and productively

  • Strong administrative, communication, and organizational skills

  • Must be customer service orientated with good interpersonal skills to create a professional and approachable atmosphere

  • Strong personal computer and software skills

  • Ability to perform various tasks with frequent interruptions

Qualifications

  • Post-secondary technical diploma or certificate from a recognized institution

  • Minimum of two years technical support experience

  • Experience with public service and/or end user support is required

  • Direct experience working with people with disabilities, or a diverse student population is preferred

  • Considerable experience working in a post-secondary setting

  • Experience with a Blackboard and Peoplesoft is an asset

Benefits

When you become part of the MacEwan team, you will enjoy a competitive salary. Our total compensation package includes:

  • Competitive base pay

  • Generous vacation time

  • Secure pension plan

  • Excellent benefits package

  • Continuous learning culture

  • Opportunities for career growth 

How to Apply

To apply, go to https://www.macewan.ca/careers and select the job posting. If you require assistance, please contact us at careers@macewan.ca

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

This position is included under the MacEwan Staff Association Collective Agreement. Please note, initial salary placement for external candidates is limited to the first five steps of the salary grid.

MacEwan University is committed to fostering the principles of equity, diversity, and inclusion within our community, and we are dedicated to removing barriers that have been historically encountered and are currently experienced by some members of our society. We welcome and encourage applications from Indigenous peoples, racialized persons, visible minorities, women, persons with disabilities, sexual and gender minorities, and members of all equity-deserving groups. We believe that the diversity of our students, staff, and faculty serve as a strength of our institution and benefit to society. We are committed to ensuring full and inclusive participation for all in our community.

Accessibility Statement

We strive to provide an inclusive and barrier-free work environment, beginning with the hiring process. If you require accommodation, we want to ensure you have the support you need to showcase your abilities. Please contact humanresources@macewan.ca and we will support you to the best of our ability.

Category Full-Time Continuing
Salary MSA Band D (Steps 1-5): $25.38 - $31.44 per hour
Closing Date January 28, 2022
Competition No. 21.12.244
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Personal Information Collection Notification
Personal information is being collected to determine your qualifications for employment. This information is collected, used and protected under the authority of and in accordance with the provisions of the Freedom of Information and Protection of Privacy Act. It may be provided to non-HR members of a hiring and interview panel if your application advances to that stage of the hiring process. If you have any questions about these arrangements, please contact: Human Resources, University Services Centre, Rm. 10-600, 10700-104 Avenue, Edmonton, Alberta, T5J 4S2 or phone (780) 497-5434.