Crisis Information


24/7 emergency response

Uniformed security officers patrol all university buildings and will respond to your call immediately. Students in distress will be connected with a member of the student of concern team.

780-497-5555 Urgent/On Campus | 911 Police/Fire/Ambulance

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24/7 Distress Line

The Edmonton Distress Line provides 24/7 confidential, non-judgmental and short-term crisis intervention, emotional support and resources to people in crisis or distress.

780-482-4357  |  Toll free 1-800-232-7288


Non-emergency situations

Whether you are a student or an instructor, you may be in a position to notice signs that someone is having difficulty. Please reach out to us so that we can help.


Wellness and Psychological Services

If the student is willing, escort them to Wellness and Psychological Services during office hours.

Office hours, location

Student of Concern

In non-emergency situations, you can refer a student to the Student of Concern Team by email:

  • Use your MacEwan University email and provide your Student ID number plus a contact phone number. We cannot respond to non-university email.

  • Write "Student of Concern" in the email subject line—no names please.

  • Describe the behaviors of concern that you personally witnessed—what, who, where and when.

  • Briefly describe what you would like to see happen.

Email details to: