Crisis Information


24/7 emergency response

Uniformed security officers patrol all university buildings and will respond to your call immediately. Students in distress will be connected with a member of the student of concern team.

780-497-5555 Urgent/On Campus | 911 Police/Fire/Ambulance

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24/7 Distress Line

The Edmonton Distress Line provides 24/7 confidential, non-judgmental and short-term crisis intervention, emotional support and resources to people in crisis or distress.

780-482-4357  |  Toll free 1-800-232-7288


Non-emergency situations

Whether you are a student or an instructor, you may be in a position to notice signs that someone is having difficulty. Please reach out to us so that we can help.


Wellness and Psychological Services

Phone or Video counselling

Student of Concern

In non-emergency situations, you can refer a student to the Student of Concern team by email:

  • If you are a current MacEwan University student or employee, use your MacEwan email 

  • Write "Student of Concern" in the email subject line; do not use names or ID numbers in the subject line

  • In the body of the email, include the student's name, ID number if known, a description of the behaviors you witnessed, and other pertinent details

Email details to: