Any student currently enrolled in a credit course at MacEwan University can access free, on-campus, professional counselling with psychologists and clinical social workers. Complete an initial consultation in person at Wellness and Psychological Services to begin.

Counselling services for students

Individual therapy

Individual counselling is a goal-focused and collaborative activity between you and your counsellor to address a range of concerns that affect your well-being and academic performance. These may include stress, anxiety, feeling low, loneliness, relationship issues, eating concerns, addictions, and more.


Group therapy

Group therapy offers a supportive environment to learn strategies to improve your wellness in a multi-session group setting from a trained counsellor. To learn more about therapy groups we offer, contact Wellness and Psychological Services.


Accessing services

1. Attend an initial consultation

If you are accessing our services for the first time or are a returning client who has not accessed services in the past 6 months, please attend an initial consultation. An initial consultation (IC) is a free and confidential 20- to 30-minute conversation with a counsellor to explore your reasons for seeking help. At your IC you can:

  • Learn whether Wellness and Psychological Services is a good match for your needs.

  • Receive helpful resources specific to your concern.

  • Book follow-up appointments when appropriate.

  • Find information about treatment and therapy options if the service doesn’t meet your needs or availability is limited.

ICs are available as weekday, drop-in sessions on a first-come, first-served basis at City Centre Campus and by appointment at Alberta College Campus.

2. Book follow-up appointments

If you have attended an initial consultation within the past six months, you do not need to go through the process again.

You can set up an appointment by contacting reception in person or by phone or by contacting your counsellor directly to make an appointment.

3. Late cancellation or missed appointments

In an effort to accommodate the needs of more students by reducing the number of unused appointments, WPS requires a minimum of 24 hours’ notice for cancellations or reschedule of appointments. If less than 24 hours’ notice is provided, pre-booked appointments are automatically cancelled and the following fees will apply:

  • 1 late cancellation/no-show: $5

  • 2 late cancellations/no-shows: $10

  • 3+ late cancellations/no-shows: $20

All fees must be paid prior to scheduling future appointments. Fees can be paid, in cash only, at Wellness and Psychological Services.


4. Requests for letters of support for academic purposes

Students are encouraged to discuss extensions, deferrals and withdrawals with their instructor prior to requesting documentation from Wellness and Psychological Services (WPS) staff. Please also be familiar with the Office of the University Registrar forms before requesting documentation from WPS.

Office of the Registrar forms

Requests for Letters of Support for Academic Purposes

Wellness and Psychological Services

780-497-5063 |

7-103A, City Centre Campus
10700 – 104 Avenue
Edmonton, AB

621, Alberta College Campus
10050 MacDonald Drive
Edmonton, AB


MacEwan University students

Initial Consultations for MacEwan University students are available as weekday, drop-in sessions on a first-come, first-served basis at City Centre Campus and by appointment at Alberta College Campus.

Drop-in hours

Monday – Friday (except Wednesday mornings)
9 – 11 a.m. and 1 – 3 p.m.

Office hours

Monday – Friday
8:30 a.m – 4:30 p.m.


MacEwan University faculty, staff and eligible family members

The Employee and Family Assistance Program (EFAP) provides immediate and confidential assistance for any work, health or life concern.