Mental Health


COVID-19 update: Online and video counselling

In light of the outbreak of the novel Coronavirus (COVID-19), and as advised by the Canadian government, Wellness and Psychological Services has taken steps to ensure public safety by coordinating care through the use of telephone and video-counselling options for students. This shift allows you to connect with us from the safety of your own home and focus on self-care.

Initial consultations are available via telephone or video-counselling. Please contact Reception to book an initial consultation. Follow-up appointments for ongoing counselling are available by telephone or video only.

Access counselling services


Resources for mental well-being

As a university, we are facing this unprecedented challenge together. You don’t have to go through this alone—we are here to help. It is important to take care of yourself, and here are some evidence-based resources that are tailored to promote mental well-being during a pandemic:

There are also a variety of self-help resources available on myHealth at MacEwan University, a free self-enrolled wellness program on Blackboard Learn.


Build your wellness toolbox, learn more about yourself and explore health and wellness resources available on and off campus. Sign in to, click on “Blackboard Learn,” “Courses” and search for “myHealth” in the course catalog section.

contact Sydney Bennell,, for more information/questions.



Additional support

We encourage anyone who is needing mental health support in the interim to access support via the following crisis lines and online chat options:


24-Hour Distress Line, CMHA

(780) 482-4357 (HELP)
24-hr phone line for providing confidential listening and support for those in crisis or distress.


24/7 Crisis and Mental Health Intake Line

24-hr phone line and crisis line to connect individuals to mental health supports. Mobile mental health team may go on location (for example, to your home) to assess and stabilize a crisis situation (for example, suicidal ideation or intention, anxiety, fear, paranoia, schizophrenia and other unusual behavior).


Sexual Assault Centre of Edmonton

(780) 423-4121 (9 a.m. – 9 p.m.)
Crisis line for survivors of past and current sexual assault.
For 24/7 support, contact The Central Alberta Sexual Assault Centre for phone/text support at 1-866-956-1099.


First Nations & Inuit Hope for Wellness Help Line

1 (855) 242-3310
24-hr phone line for providing confidential listening and support for First Nations and Inuit individuals.

Online Chat


CMHA Online Crisis Chat

Available weeknights 6 - 10 p.m, weekends 12 - 4 p.m.



Crisis Services Canada

1 (833) 456-4566 or text 45645 (Available 24/7)

Phone support, online chat or text for those in distress.


Crisis Text Line

Text WELLNESS to 741741 (Available 24/7)

Adults can text for immediate support from a trained counsellor.


Distress Centre Online Crisis Chat

Available 3 – 10 p.m. daily.



Kids Help Phone

1-800-668-6868 or text CONNECT to 686868 (Available 24/7)

Phone and text line for young people to connect with a trained counsellor for confidential support.


Trans Lifeline

1-877-330-6366 (Available 24/7)

Peer support line that connects trans people to the community, support and resources they need to survive and thrive.


YouthSpace Online Crisis Chat

For individuals under age 30. Available 7 p.m. – 1 a.m.daily.



AHS Addictions Helpline (formerly AADAC)

1 (866) 332-2322
24-hr crisis line dealing with alcohol, drugs, gambling and tobacco; provides information and referral to programs and services.


Inkblot Therapy Video Counselling

Online, hours vary.
Online video counselling available to MacEwan students for an affordable fee. SAMU coverage allows for up to 17 30-minute sessions, with students responsible for paying $7.50 per session.




For additional community resources, please call or text 2-1-1 (or go to

If you are experiencing a mental health emergency, we encourage you to please dial 9-1-1, or proceed to the nearest hospital emergency ward and wait to be seen.