Meet your Residence Team. We are here to support you and to ensure you have a positive residence experience. Stop us in the hallway to say hello. Drop by if you have a question.
Think of residence assistants (RAs) as the people with all of the answers. They can let you know about residence events and activities, services on campus—even where to sign out those ping-pong paddles you’ve been wondering about. RAs organize and host social gatherings, connect you to your fellow residents and offer a listening ear if you need one. Your RA is friendly, helpful and looking forward to meeting you. There are two RAs on floors 2 to 9 and one RA on floors 10 to 13.
“Everyone is welcoming and there are so many opportunities to make friends and get involved.”
— Hayley, Bachelor of Science
Front desk staff and team leads
Front desk staff help keep residence safe and secure, tend to residents’ needs and fulfill administrative duties like sorting and distributing mail, answering general inquiries, contacting Residence Life staff members as needed, receiving maintenance requests and signing out items, such as pool balls, remotes, irons and vacuums. The Front Desk is staffed 24 hours a day, seven days a week by full-time staff members and part-time student staff.
Residence Services team
Senior Manager | email@example.com
I’m responsible for all facets of MacEwan Residence. My responsibilities include residence budgets and fees, administrative policies and procedures, personnel matters, student conduct, marketing, Residence Life direction, residence student recruitment and summer operations management.
Housing Manager | firstname.lastname@example.org
I lead the housing team in managing all aspects of the residence admissions processes, check-in and check-out processes and payment plans. I’m also responsible for developing and implementing policies and procedures that align with the University’s admission and student recruitment strategies. I’m always looking to the future to improve residence occupancy.
Housing Assistant | email@example.com
I am responsible for overseeing applications and administering room assignments, room changes, withdrawals and cancellation processes. I assign vacant spaces and empty suites as they become available. I manage the Residence Services email system and support operations in managing damage and cleaning appeals.
Operations Assistant | firstname.lastname@example.org
I coordinate the housing inventory and all aspects of the building’s physical assets. I work with Residence Services and external stakeholders to coordinate maintenance, repair and work orders.
Residence Life Manager | email@example.com
I lead the Residence Life team through program development and by ensuring a high standard of community living that facilitates positive and directed student development. I am responsible for recruitment, orientation and training and supervision of the Residence Life team. I live in residence, so you can expect to see me at programs or activities and working to ensure a quality residence experience.
Residence Life Coordinator |
I am responsible for developing a positive living environment and promoting academic and personal development for residents. I work alongside the Residence Life Manager with a focus on policy and procedures, crisis intervention, student staff supervision, programming facilitation and direction, residence orientation and student conduct. I live in residence, so you can expect to see me at programs or activities and working to ensure a quality residence experience.