Front Desk Associate

EMPLOYMENT | Deadline to Apply: August 19

MacEwan University has an opportunity for a student casual Front Desk Associate at MacEwan Residence within Campus Services during the 2019/2020 academic year(September-April). 

The Front Desk Associate is responsible for:

  • Helping residents and guests with checking in and out

  • Assisting with sign-in duties

  • Maintaining cash floats and daily cash reconciliation

  • Opening and closing procedures

  • Processing transactions utilizing a Point of Sales system

  • Resolving customer service complaints and inquiries


The ideal candidate has excellent organizational skill, customer service and the ability to use word processing, spreadsheet and database applications at a basic level. Applicants must be able to follow oral and written instructions, work flexible and additional hours including evenings and weekends, and be capable of lifting and moving boxes of up to 50 pounds.


Applicants must have a high school diploma and general courses in a database and spreadsheet applications, plus a minimum of one to two years’ experience working in retail. The applicant must also be enrolled in a post-secondary institution.

This position is a student casual position (0-17 hours a week) working evening and weekend shifts at the Residence Front Desk.

The hourly wage starts at $15.00/hr with a shift premium of $1.30/hr on hours worked between midnight and 7 AM. This position is covered under the MacEwan Staff Association.


To apply for this position, email a resume and cover letter to by August 19, 2019.