Contact the Technology Support desk at City Centre Campus for help with technology-based questions and applications.
780-497-4357 • techsupport@macewan.ca
Toll-free: 1-877-497-4267
Fax: 780-497-4559
Or visit the Technology Support desk during regular hours of operation:
City Centre Campus
The primary Technology Support desk is located in the library at City Centre. You may access the Technology Support Desk for support at any time during its operating hours, even after university buildings close at 11 p.m.
Summer 2019
Technology Support Desk (6-209)
| July 2 – August 22, 2019: | |
Monday – Thursday | 8 a.m. – 7 p.m. |
Friday | 8 a.m. – 5 p.m. |
Saturday | 9 a.m. – noon (phone support) |
Sunday | CLOSED |
Intersession 2019
| August 23 – September 2, 2019: | |
Monday – Friday | 8 a.m. – 4:30 p.m. |
Saturday and Sunday | CLOSED |
Saturday | 9 a.m. – noon (phone support) |
Sunday | CLOSED |
Fall 2019
Technology Support Desk (6-209)
| October 14 (Thanksgiving) | closed |
| November 11 (Remembrance Day) | closed |
| September 4 – December 1, 2019: | |
Monday – Thursday | 7:30 a.m. – midnight |
Friday | 7:30 a.m. – 9 p.m. |
Saturday | 9 a.m. – 5 p.m. |
Sunday | 10 a.m. – 9 p.m. |
Technology Centre (Allard Hall)
The Technology Centre desk is located in Allard Hall at City Centre Campus, Room 11-435.
Spring – Summer 2019
| July 2 – September 3 | closed |
| September 4 | Technology Centre reopens for fall term |
Fall 2019
| September 4 – December 1, 2019: | |
Monday – Friday | 8 a.m. – 11 p.m. |
Saturday and Sunday | Noon – 5 p.m. |
| October 14 (Thanksgiving) | closed |
| November 11 (Remembrance Day) | closed |
Alberta College Campus
Limited technical support is available from library staff at the Tech Support desk at Alberta College Campus. Staff are able to forward more difficult problems to the primary tech support team at City Centre. This location does not offer extended tech support hours or the 24-hour study space.
Spam or security scams
If you receive an email that you suspect is spam, forward it as an attachment to spam@access.ironport.com
If you are worried that you have been a victim of a phishing scam or any other security breach, contact us by email or telephone.
