Contact Information

Contact the Technology Support desk at City Centre Campus for help with technology-based questions and applications.

780-497-4357 •

Toll-free: 1-877-497-4267
Fax: 780-497-4559

Or visit the Technology Support desk during regular hours of operation:

City Centre Campus

The primary Technology Support desk is located in the library at City Centre. You may access the Technology Support Desk for support at any time during its operating hours, even after university buildings close at 11 p.m.


Fall 2019
Technology Support Desk (6-209)

October 14 (Thanksgiving) closed
November 11 (Remembrance Day) closed
September 4 – December 1, 2019:  
Monday – Thursday
7:30 a.m. – midnight
7:30 a.m. – 9 p.m.
9 a.m. – 5 p.m.
10 a.m. – 9 p.m.


Technology Centre (Allard Hall)

11-435 (Allard Hall)


Fall 2019

September 4 – December 18

Monday – Friday
8 a.m. – 7 p.m. full service
7 – 11 p.m. limited service*

Saturday and Sunday
Noon – 5 p.m.

October 14 Closed for Thanksgiving
November 11 Closed for Remembrance Day
December 19 – 23

Monday – Friday
9 a.m. – 4:30 p.m.

Saturday and Sunday

December 24 9 a.m. – 12 p.m.
December 25 - January 2

Closed for winter break 


*(Key checkout/return, equipment return only. Lab open with limited desktop/print support) 

Alberta College Campus

Limited technical support is available from library staff at the Tech Support desk at Alberta College Campus. Staff are able to forward more difficult problems to the primary tech support team at City Centre. This location does not offer extended tech support hours or the 24-hour study space.

Spam or security scams

If you receive an email that you suspect is spam, forward it as an attachment to

If you are worried that you have been a victim of a phishing scam or any other security breach, contact us by email or telephone.