Contact Information

Contact the Technology Support desk at City Centre Campus for help with technology-based questions and applications.

780-497-4357 •

Toll-free: 1-877-497-4267
Fax: 780-497-4559

Or visit the Technology Support desk during regular hours of operation:

City Centre Campus

The primary Technology Support desk is located in the library at City Centre. You may access the Technology Support Desk for support at any time during its operating hours, even after university buildings close at 11 p.m.

Winter 2019
Technology Support Desk (6-209)

February 18 (Family Day) closed
April 19 (Good Friday) and 22 (Easter Monday) closed
January 7 – March 30, 2019:  
Monday – Thursday
7:30 a.m. – midnight
7:30 a.m. – 9 p.m.
9 a.m. – 5 p.m.
10 a.m. – 9 p.m.


24-hour study space: April 1 – 18

During final exams, from April 1 to April 18, 2019, there is a 24-hour study space open in the Tech Support section of the City Centre library. During this period, drop-in tech support is available Monday – Sunday from 7:30 a.m. – midnight, except on the last day of exams, April 18, 2019, when the desk closes at 9 p.m.

Closed Friday April 19 and Monday April 22.

Security is open midnight – 7:30 a.m. during final exams.

To access the library after hours, you must:

  • Carry your card – your MacEwan University student ID is required for after-hours access.

  • Enter via the 107 Street entrance near the clock tower.

  • Keep your stuff with you, as there is no access to lockers after 11 p.m.

Technology Centre (Allard Hall)

The Technology Centre desk is located in Allard Hall at City Centre Campus, Room 11-435.

Winter 2019

January 7 – March 30, 2019:  
Monday – Friday
8 a.m. – 11 p.m.
Saturday and Sunday
Noon – 5 p.m.
February 18 (Family Day) closed
April 19 (Good Friday) and 22 (Easter Monday) closed

Spring – Summer 2019

April 18
equipment cut off at noon
April 19 – 22
April 23 – 26
9 a.m. – 4:30 p.m.; no program equipment circulation to students
April 27 – September 3 closed
September 4 Technology Centre reopens for fall term

Alberta College Campus

Limited technical support is available from library staff at the Tech Support desk at Alberta College Campus. Staff are able to forward more difficult problems to the primary tech support team at City Centre. This location does not offer extended tech support hours or the 24-hour study space.

Spam or security scams

If you receive an email that you suspect is spam, forward it as an attachment to

If you are worried that you have been a victim of a phishing scam or any other security breach, contact us by email or telephone.