Contact the Technology Support desk at City Centre Campus for help with technology-based questions and applications.
780-497-4357 • techsupport@macewan.ca
Toll free: 1-877-497-4267
Fax: 780-497-4559
Or visit the Technology Support desk during regular hours of operation:
City Centre Campus
The primary Technology Support desk is located in the library at City Centre. You may access the Technology Support Desk for support at any time during its operating hours, even after university buildings close at 11 p.m.
Fall 2018
Technology Support Desk (6-209)
| October 8 (Thanksgiving) | closed |
| November 12 (Remembrance Day observed) | closed |
| September 10-December 2, 2018: | |
|
Monday-Thursday
|
7:30 a.m.-midnight |
|
Friday
|
7:30 a.m.-9 p.m. |
|
Saturday
|
9 a.m.-5 p.m. |
|
Sunday
|
10 a.m.-9 p.m. |
24-hour study space
During final exams, from December 3 to December 21, 2018, there is a 24-hour study space open in the Tech Support section of the City Centre library. During this period, drop-in tech support is available Monday – Sunday from 7:30 a.m. – midnight, except on the last day of exams, December 21, 2018, when the desk closes at 9 p.m.
Security is open Midnight – 7:30 a.m. during final exams.
To access the library after hours, you must:
- Carry your card – your MacEwan University student ID is required for after-hours access
- Enter via the 107 Street entrance near the clock tower
- Keep your stuff with you, as there is no access to lockers after 11 p.m.
Technology Centre (CCC, Allard Hall)
The Technology Centre desk is located in Allard Hall at City Centre, Room 11-435.
Fall 2018
| September 10-December 21, 2018: | |
Monday-Friday | 8 a.m.-11 p.m. |
Saturday & Sunday | 12 noon-5 p.m. |
| October 8 (Thanksgiving) | closed |
| November 12 (Remembrance Day observed) | closed |
Alberta College Campus
Limited technical support is available from library staff at the Tech Support desk at Alberta College Campus. Staff are able to forward more difficult problems to the primary tech support team at City Centre. This location does not offer extended tech support hours or the 24-hour study space.
Spam or security scams
If you receive an email that you suspect is spam, forward it as an attachment to spam@access.ironport.com
If you are worried that you have been a victim of a phishing scam or any other security breach, contact us by email or telephone.
