Reset your password
MacEwan University now provides a self-service option if you’ve forgotten your password or lock yourself out of your account. A message with a link will be sent to your recovery email with instructions.
If you have not added a recovery email address to your MacEwan Account, contact the Technology Support Help Desk to reset your password.
During COVID, on-site Technology Support technicians are only available for questions regarding printing and classroom support. For other inquiries you can contact Technology Support through:
Live chat: https://www.MacEwan.ca/techsupportchat
Live chat is available:
Days/times are subject to change during the exam period.
If you receive a password reset link and did NOT initiate the process:
Update your password
If you know your password but want to change it, the MacEwan University password management application allows you to change or reset your password at any time. Access password management through myPortal.MacEwan.ca