Technology Support


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Password changes

Password processes and standards for MacEwan students and staff have changed. Read more about the new password guidelines in myPortal on the Tech Support page.

 

Working with students, staff and faculty, Technology Support provides help with technology-based questions and applications. Technology Support desks are located in the libraries at City Centre Campus and Alberta College.

Services provided include:

  • Staff and student network login or connectivity problems and concerns.

  • Wireless or other network-related problems or concerns.

  • Computer lab or classroom-related problems (login, printers, faults, etc.).

  • Staff/faculty hardware-related problems and concerns

  • G Suite/Office 365 problems and concerns

  • PeopleSoft/myStudentSystem

  • Blackboard

  • Software support and training

Students, staff and faculty can log in to myPortal.MacEwan.ca and find more information under the Technology Support menu. 

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