Information for Employees

General Information

Self-care during COVID-19

The COVID-19 pandemic can have a significant impact on your mental health. This is a very uncertain and disruptive time, and you may be experiencing heightened anxiety or stress. Resources are available if you, or someone you know, needs some extra support.

Employees are encouraged to discuss their concerns with their supervisor, or to reach out for support to MacEwan’s Employee and Family Assistance Program (EFAP), a confidential and voluntary service that is available to benefit-eligible employees and their families. Services can be provided remotely over the phone or using web-based tools. Contact Morneau Shepell at 1-800-387-4765, TTY: 1-877-338-0275 and/or workhealthlife.com.

The Mental Health Help Line of the Government of Alberta (1-877-303-2642) is also available 24/7 to provide advice and referrals to community supports near you.

The following online resources are also available:

Employees who are unwell

If you are unwell, you are not expected to work from home. Focus on getting healthy. If you think you are experiencing COVID-19 symptoms, complete the Alberta Health Services COVID-19 self-assessment. Based on the outcome of the assessment, you may be directed to self-isolate and contact Health Link at 811 for further instructions about testing, if required. Please ensure you keep your manager/supervisor informed of your situation.

Support for employees

Employees are encouraged to discuss their concerns with their supervisor, or to reach out for support to MacEwan’s Employee and Family Assistance Program (EFAP), a confidential and voluntary service that is available to benefit-eligible employees and their families. Their services can be provided remotely over the phone or using web-based tools. Contact Shepell at 1-800-387-4765, TTY: 1-877-338-0275 and workhealthlife.com.

Building Access and Closures

Building 7 will be open from 7 a.m. to 6 p.m. on weekdays, and will be closed on weekends. Access through North and South clock tower doors.

All other university buildings, including Alberta College Campus, are closed to the general public.

Building access: weekdays

Employees can request entry to campus buildings during building hours by going to the building’s designated access door and calling Security at 780-497-5554. Employees should also notify Security when they leave the building.

  • Building 5: West side manual door (access from 106 street turnaround parking)

  • Building 8: East side manual door (access from 108 street turnaround parking)

  • Robbins: South-east doors (corner of 109 street and 104 avenue)

  • Allard Hall: North door (facing Residence)

  • Alberta College Campus (North door)

Building access: weekends and after hours

All campus buildings will be closed on weekends indefinitely. Access to university buildings will be limited to essential personnel during this time.

  • Employees who have an EBI access card must notify Security (call 780-497-5554) when they enter and leave the building.

  • Employees who need access to buildings on weekends or after hours should contact Security from the access points noted above.

  • Employees and students who work alone on campus should familiarize themselves with occupational health and safety requirements found on the HSE google site.

  • To protect themselves while on campus, employees working alone on campus must call Security at 780-497-5554 when they arrive at and leave campus.

 

Working from home

Employees and supervisors should discuss expectations and guidelines for working from home.

Technical Support

Employees who work from home should be aware of the privacy and sensitivity of the information they are accessing because of additional IT security risks that may be introduced when working from home. The recommended option for working at home is to use the university’s secure VPN network, which can be downloaded to a home desktop or laptop or your MacEwan-supplied laptop. Learn more at https://myportal.macewan.ca/staff/tech-support/general.html

For IT and technical support, contact Tech Support at techsupport@macewan.ca or 780-497-4357.

Cyber security while working from home

It’s more important than ever for all of us to take extra precautions to ensure that our home working environments are secure. With much of Canada's workforce working outside their organizations’ IT security perimeters, the Canadian Centre for Cyber Security recently stated that cyber attackers are more frequently and aggressively looking to exploit teleworking connections.

MacEwan's Information Security office has posted a Cyber Security Checklist on the university portal, which provides guidelines for securing your home network and accounts as well as best practices for protecting computers, data and documents.

myPortal Cyber Security Checklist

Safety

Worker’s Compensation Board (WCB) coverage is applicable for working at home. Employees are expected to report any work-related injury to their manager/supervisor immediately.

Privacy and security

Employees are responsible for maintaining privacy and ensuring the confidentiality and security of information as they would at a MacEwan work site. All MacEwan policies regarding privacy, appropriate access to information, information security and appropriate use of internet and MacEwan technology apply to working from home as they would in a MacEwan worksite.

Policies, directives, procedures

Employees who work from home must adhere to all MacEwan policies and procedures.

Contact

Please contact humanresources@macewan.ca with any questions or for more information.
 

University Travel

Travel approvals

The university will not approve any international travel for university purposes (as defined by the Travel Policy) for students, faculty or staff effective until the end of the academic year. This restriction on travel is aligned with advisories from Alberta Health Services and Government of Canada which does not recommend travel outside of the country due to the global spread of COVID-19.

This includes travel-related research, scholarship and creative activities, faculty and staff development, university- sanctioned student activities; please review the Travel Authorization Matrix for examples.

Returning from travel

On the advice of Alberta Health Services we are asking that students, faculty and staff returning from any international travel to self-isolate for 14 days after the date of arrival. If symptoms present contact Alberta Health Services Health Link (call 811).

  • If you are returning from any travel, closely monitor your health for at least 14 days.
  • If you have symptoms, avoid contact with others and contact Alberta Health Services Health Link (call 811) https://www.alberta.ca/coronavirus-info-for-albertans.aspx
  • If symptoms persist or get worse, seek medical care. Before visiting your healthcare provider in person, inform them about your symptoms and recent travel.