Services for Students

The university continues to ensure a positive learning experience and provide access to key support services through a blended model of online and in-person delivery, including Wellness and Psychological Services, Access and Disability Resources (formerly Services for Students with Disabilities) and kihêw waciston.

The university continues to monitor the changing situation around COVID-19 and make adjustments to the availability of services on campus, including access to the library, bookstore, study space, parking and food services.

Residence remains open and is operating under Alberta Health Services’ guidelines for limited occupancy and physical distancing. 

Navigating Campus During COVID-19: a guide for MacEwan students

MacEwan has created an online guide, Navigating Campus During COVID-19, for MacEwan students. The guide will assist in understanding the health and safety measures and requirements in place on campus, and features resources and scenarios to help navigate and make decisions related to real-world situations. The guide is available through Blackboard and will take about 15 minutes to complete.

To access the course:

  1. Log in to Blackboard
  2. Select “Self-Enroll Courses”
  3. Select “Navigating Campus During COVID19 Guidebook” under the Health, Safety & Environment heading
  4. Click “Submit”

If you have trouble accessing the course, please contact Technology Support at

Academic advising

Some advisors will be working on campus, but all advising services are accessible remotely. More information is available on the advising website.

Wellness and psychological services

In-person counselling services are temporarily suspended. Telephone and video-counselling options are available for students, allowing students to connect with counsellors from the safety of their own home, and focus on self-care.

Find out how to access counselling services.


Anyone needing assistance with Library services can chat online with Library staff.

The Library has made several changes to services in response to the online delivery of courses and other developments related to COVID-19. Updates will be posted to the Library Services website. You can contact the library through their website or through their IM chat service. Click the “Need help” box on the bottom right corner of the Library website.

Computers and software


A limited number of computers will be available in the John L. Haar Library during operating hours

The Library has a limited number of laptops for students to borrow. Contact


Software for students is available at Find information on the myApps Support page within the student portal.

On-campus study spaces

Dedicated, bookable study rooms on campus are available. Rooms are located in the Tech Support section of the library (second floor, east side) and on the second floor of Allard Hall.

To book rooms, go to the landing page of

International student support

Contact us about your program, travelling during COVID-19, and immigration rules.

More information is available on the MacEwan International website.

ID cards

To get a student card, upload your photo using the library's ID Photo Upload Form. You’ll receive an email with instructions for pickup.


To protect the health and safety of our community, the use of lockers has been suspended until further notice.