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COVID-19

CORONAVIRUS
INFORMATION

Information about the virus and updates to the university community will be posted on this page as new information about COVID-19 and the university’s response to the situation are made available.

Updates from the university

April 17, 2020: Operational update: Building 6 closure

This update provides information on a number of operational changes that will take effect the week of April 20.

BUILDING 6 CLOSURE

Building 6 is closed to minimize disruption during the upcoming library renovation project, which was approved and scheduled in 2019/20. There will be a significant number of contractors on site during the project and the building will be closed to ensure appropriate physical distancing and ensure that building access is controlled. The Tech Support help desk and student study spaces will be relocated (see below) during construction. The closure also includes the Tim Horton’s location in the cafeteria and the bookstore which will temporarily relocate to the Towers Pub space – see below for more detail.

TECH SUPPORT - Temporary relocation and services

Starting April 20, the Tech Support walk-up desk relocated to 7-292 (the former SAMU offices) to provide the following services:

  • Student laptop loan program: Students must be registered in a course. Laptops will be loaned for the term.

  • Student print job pick-up service: Files can be emailed to techsupport@macewan.ca and will be printed for pickup at the Technology Support Desk the following day.

  • Equipment pickup and drop off.- Laptop and WiFi student commons area.

All other services will be provided via email to techsupport@macewan.ca or through the online chat tool at MacEwan.ca/techsupportchat.

Tech support hours: April 20 - April 23

Walk-up support: 7-292

  • Monday – Friday: 9 a.m. – 5 p.m. (closed 12 - 1 p.m.)

  • Saturday – Sunday: Closed

Virtual Support (Online/phone)

  • Monday – Friday 7:30 a.m. – 7 p.m.

  • Saturday – Sunday 10- a.m. – 4 p.m.

Hours will change during the intersession and for the Spring/Summer sessions. Check the Tech Support website for details.

STUDY SPACE

Study space will be available in 7-297 during the same hours as Technology Support.

MSTORE TEMPORARY MOVE

Starting Monday, April 20, mStore operations will relocate to Towers Pub in Building 6 while renovations to the existing bookstore take place. Students can purchase all learning materials on the bookstore website. The bookstore offers free shipping inside of Alberta and a reduced rate of $10 outside of Alberta. Students also have the option to purchase online and pick up materials on campus: curbside pickup is available at the south 106 street parking turnaround (outside Towers Pub) from 10 a.m. – 2 p.m., Monday to Friday. Staff will provide support for students that need to purchase in person.

Students are encouraged to call 1-866-418-0391 with any questions, or check the bookstore website and social media feeds for updates.

April 6, 2020: Spring/summer terms online

In order to minimize the spread of COVID-19, all Spring/Summer courses will be delivered online. We have made this change to protect the safety of our community, and we are making every effort to maintain a quality experience and to offer additional learning opportunities for our students.

Changes to existing Spring/Summer courses

Some courses that are currently scheduled to be delivered face-to-face on campus will be replaced by online offerings. All students who are enrolled in a Spring/Summer class will receive a message from the Office of the University Registrar later this week to advise them of any changes to their schedules and of next steps in the registration process, including how to drop classes. Enrolment in online classes from the existing schedule will not be affected by this change.

New courses and sections added for spring and summer

Students will have different options to choose from this Spring and Summer:

  • a number of new courses will be offered. These courses were not previously scheduled for Spring and Summer;

  • additional sections will be added to selected existing courses.

We encourage you to review your Spring/Summer schedule and view the new list of courses available to you starting on April 13, when the updated list of Spring/Summer course offerings will be available in myStudentSystem. At that time, you can fill your shopping cart in advance of enrolment opening at midnight on April 17.

Students who are currently enrolled in Spring/Summer courses that are cancelled will be allowed to enrol in or drop courses starting April 15. Enrolment for all students will be open at midnight on April 17.

Temporary shutdown of course enrolment system

The shopping cart function will be shut down from Monday April 6 and will reopen on April 9. You can start filling your shopping cart on April 9, but please note that the complete list of courses will not be available until April 13.

For more information

Questions regarding which classes to take can be directed to a program advisor: go to your program’s website to find out how to contact your advisor. Check out the complete list of our programs.

April 2, 2020: Spring convocation

April 2, 2020

In a message to the university community, Dr. Craig Monk, Provost & Vice-President, Academic and Vice-Chancellor, announced the cancellation of Spring 2020 Convocation ceremonies. Read the full text of the announcement.

April 2, 2020: Operational updates

Working from home

While most employees are now working from home, we remind you that buildings will remain open Friday, April 3 between 7 a.m and 6 p.m. for employees to collect any remaining personal belongings and materials they may need to work from home until the university resumes normal operations.

All pedways are closed, so please enter buildings through these designated doors:

Building access points for Friday, April 3:

  • Building 5: West side manual door (access from 106 street turnaround parking)
  • Buildings 6 and 7: North and South clock tower doors.
  • Building 8: East side manual door (access from 108 street turnaround parking)
  • Robbins: South-east doors (corner of 109 street and 104 avenue)
  • Allard Hall: North door (facing Residence) Alberta College Campus (North door) - Call Security in advance at 780-497-5554 to make arrangements to enter the building.

Setting up your home office

Employees may also now take their chairs home by completing the Take-home Chair registration form (mobile friendly). You are encouraged to set up your home office to meet ergonomic best practices. Please refer to the Health, Safety & Environment site for more information on setting up your office. For more information, contact hse@macewan.ca.

Building access

Starting April 6, 2020, Buildings 6 and 7 will be open from 7 a.m. to 6 p.m. on weekdays, and will be closed on weekends. Access through North and South clock tower doors. Access to other campus buildings will be limited.

Employees can request entry to campus buildings during building hours by going to the building’s designated access door and calling Security at 780-497-5554. Employees should also notify Security when they leave the building.

  • Building 5: West side manual door (access from 106 street turnaround parking)
  • Building 8: East side manual door (access from 108 street turnaround parking)
  • Robbins: South-east doors (corner of 109 street and 104 avenue)
  • Allard Hall: North door (facing Residence)
  • Alberta College Campus (North door)

All campus buildings will be closed on weekends indefinitely. Access to university buildings will be limited to essential personnel during this time.

  • Employees who have an EBI access card must notify Security (call 780-497-5554) when they enter and leave the building.
  • Employees who need access to buildings on weekends or after hours should contact Security from the access points noted above.
  • Employees and students who work alone on campus should familiarize themselves with occupational health and safety requirements found on the HSE google site. To protect themselves while on campus, employees working alone on campus must call Security at 780-497-5554 when they arrive at and leave campus.

Parking

  • The City Centre parkade will be open to monthly pass holders only during building hours on weekdays – no daily/hourly parking is available.
  • Hourly parking is available on surface lots and in the West Parkade.
  • Allard Hall and Robbins Health Learning Centre parkades are closed.

Changes to Tech Support hours

During the exam period: April 9 - April 23. Note: All Tech support services will be closed Friday, April 10 and Monday, April 13

Walk up support at City Centre Campus Library

  • Monday – Friday 7:30 a.m. 5 p.m.

Virtual Support (Online/phone)

  • Monday – Friday 7:30 a.m. – 7 p.m.

  • Saturday – Sunday 10- a.m. 4 p.m. 

March 27, 2020: Weekend closure

All campus buildings will be closed this weekend, March 28 and 29. Access to university buildings will be limited to essential personnel during this time. 
 

March 23, 2020: Grades and exams

GRADES AND EXAMS FOR WINTER 2020

MacEwan University is committed to providing letter grades for Winter 2020. These grades remain the most meaningful indicator of student achievement. Each instructor has been asked to deliver by electronic means only essential material remaining in the semester so that students meet the learning outcomes for each course.

We have cancelled face-to-face final examinations and have encouraged instructors to assign final grades based on requirements completed or in progress. Where a final examination is necessary, we have asked that these be done through take-home exams. Where this is not possible, each instructor has worked on alternatives that keep students safe.

There is no “one-size-fits-all” solution across our range of programs. Students should contact their instructors for concerns about completing remaining course requirements so that accommodations can be arranged when appropriate.

LOCKERS AND UPCOMING BUILDING CLOSURES

In the coming days, plans will be made to limit access to all buildings. More information about changes to building access and a schedule for students to collect the contents of lockers will be released this week.

 

March 20, 2020: Thank you from the Acting President

March 20, 2020

Thank you from the Acting President

You will all agree that we are living in unprecedented times. The pace at which events have unfolded in the last two weeks, and the uncertainty for the weeks and months ahead is creating considerable stress in our personal and professional lives. I have been so impressed with the amazing response to this crisis from our students, our faculty, and staff. The quick response from across our community, the willingness to take on additional work, and the absolute commitment to the well-being of each other and for our students has been clear to see.

As of March 19th, the university transitioned to electronic delivery of classes, and this has required many hours of work. I would like to thank and recognize the faculty and staff that have been working tirelessly to get us ready for this and to make this transition smooth. Of particular note, our e-Learning team, our Information Technology Services group, Office of the University Registrar, all of our student-facing services in the Library and Student Affairs, our schools and faculties, our communications team, and all of our behind-the scenes staff have been doing extraordinary work under enormous pressure. This has been done quickly, efficiently, and with our students-first focus while prioritizing the health and safety of our entire community.

All of us contribute in different ways to manage this type of crisis across our campus. I would also like to thank the staff working in the Emergency Operations Centre who manage all the planning as we manage this challenge and adjust our operations. This has required significant focus and effective decision making.

During challenging times like these, particularly while many of us are working from home and while you are taking steps to protect your health and that of your family, please prioritize your mental health as well. Mental health supports are available both within the city, province and the Employee and Family Assistance Program is available to all staff.

You will see updates and changes to operations, services, building access and functions within the university as this situation evolves and as we take steps to limit the community spread of the virus. As always - on campus or in public, please continue to practice good hygiene and social distancing. To get accurate information, please refer to the university website for updates and Alberta Health for the most up-to-date health information.

Thank you again for your ongoing understanding efforts, knowledge and innovative ways of making this change. I have worked at MacEwan for some time, and I have never been prouder of our institution. You will continue to receive regular updates from me as we navigate through these uncharted waters.

Sincerely,
John McGrath
Acting President

March 19: 5:30 p.m.: Student locker cleanout and Library services

March 19: 5:30 p.m.

Now that face-to-face classes are suspended and courses are being delivered in alternate formats, we'd like to remind students that they should collect any personal items they may have left in their lockers. Campus remains open, but hours are now Monday - Friday: 7 a.m. - 6 p.m., Saturday and Sunday: 8 a.m. - 4 p.m.

Operational updates:

Tech support hours

Virtual (online/phone) support

  • Monday – Friday: 7:30 a.m. – 11 p.m.

  • Saturday – Sunday: 10 a.m. – 4 p.m.

Contact: techsupport@macewan.ca, 780-497-4357.

Walk up support available at City Centre Campus Library: Monday – Friday: 7:30 a.m. – 6 p.m.

Library

Starting Friday, March 20, access to the City Centre Campus Library will be limited to the Tech Support section of the library (second floor, east side). Access to the space will be via the spiral staircase at the 107 street (clock tower) entrance. The Alberta College Campus Library is now closed.

The Library has made several changes to services in response to the online delivery of courses and other developments related to COVID-19. Updates will be posted to the Library Services website. You can contact the library through their website or through their IM chat service. Click the “Need help” box on the bottom right corner of the Library website.

  • Course materials: If you need portions of materials from the library's physical collection made available to courses, you can use the existing eReserve service to request that these be scanned and available via Blackboard. This includes streaming portions of DVDs.
  • Reserve items, textbooks, and other physical resources: The Library offers a scan-on-demand service that faculty, staff and students can access online. Library staff will scan the portion of the book you need and email it to you.
  • Materials from other libraries: Materials are not moving between libraries so holds and interlibrary loans of physical items will not be available. ILL of electronic scans is still in place.
  • Online access: Most of the Library’s collection is available in eBook format and via online journal databases on the library website. Some publishers have enabled unlimited eBook access for the time being.
  • Existing loans: All loans have been extended until June 1 and late fees from March 13, 2020 onward are cancelled. Do not return current loans until further notice.
  • Liaison librarians: Librarians are available for video or phone consultations. Appointments can be booked by using the “book appointment” buttons on the library’s subject guides or by emailing their librarian directly. Liaisons are offering virtual instruction sessions, as well as recorded and online instructional resources. Please contact your liaison if you need instruction for your class.
  • Writing assistance: Students who would like feedback on their writing can submit their paper online using a Google form. Tutors will provide feedback within 1-3 business days: updates to this timeline will be noted on the form. Students may also schedule a virtual appointment with a tutor by emailing WritingCentre@MacEwan.ca For faster coordination, indicate your availability during regular business hours (Monday to Friday, 9 a.m. to 4 p.m.).

Food Services

  • Effective Monday, March 23, only the 106 street (cafeteria) Tim Horton’s location will be open Monday to Friday only: 7:30 a.m. to 2 p.m.
  • Griffin’s landing and the Sport and Wellness Tim Horton’s location will close indefinitely at 2 p.m. on Friday, March 20.
  • Alberta College Campus food services are closed. Vending machines are available.

March 17: 8:30 p.m.: Working from home

March 17: 8:30 p.m.

As of March 17, the provincial government has declared a state of public health emergency under the Public Health Act and will implement aggressive public health measures across the province to limit the spread of COVID-19. Post-secondary institutions are designated as an essential service: in-person post-secondary classes remain cancelled as institutions move to alternate delivery formats, and the province has instructed that campuses remain open. As you know, MacEwan will move to alternate course delivery starting this Thursday.

Also effective Thursday, we will be reducing building hours, as well as the hours of operations for some service areas. These will be posted on our website tomorrow. We are also assessing the possibility of closing some buildings and limiting student access on campus to Buildings 6 and 7 only. Staff access to campus buildings, including the University Service Centre, will be maintained. We will determine the best way to provide access to buildings for staff and any students who must meet specific academic requirements. We will communicate further on this as the week progresses.

Updates on other recent developments follow.

Working from home

Depending on the nature of your position, you may have the option of working from home. Employees should discuss their options for working off campus with their manager or supervisor. Human Resources has developed guidelines for working from home which will be shared with employees on Wednesday, March 18.

Child care

We understand the challenges of balancing work and family responsibilities and recognize that the cancellation of K-12 classes and daycare closures have been very difficult for some employees. We ask that those employees who have been unable to come to campus or work from home due to childcare issues to discuss their options with their supervisor or manager. As the Chief Medical Officer’s decision includes keeping children away from places of employment, we would like to remind you that you should not bring children to work. 

Alternate course delivery implementation

Work continues on developing course materials for electronic delivery, which will start on Thursday, March 19. Faculty members will contact students with details about course delivery as they become available. Students should be directed to forward any questions about courses to their instructors. Questions about program completion should be directed to the dean’s office for the student’s faculty or school.

Parking

To accommodate employees during this challenging time, the daily parking rate for Surface Lot S, located behind the Residence, has been reduced to $7.

If you receive any inquiries from the media, please direct them to the university’s media relations advisor, Samantha Power (powers16@macewan.ca).

Once again, thank you for your support and patience as we work through this unprecedented situation. Updates will be posted on MacEwan.ca/coronavirus.

John McGrath
Acting President
 

March 16, 2020: 9 p.m.: Suspension of face-to-face classes

Update to students

Earlier today, Alberta Health announced that student attendance at face-to-face classes is prohibited. MacEwan’s temporary suspension of classes and move to alternate course delivery aligns with this directive.

There is no change to the plan for online delivery of classes starting, Thursday March 19.

Students can expect instructions from your instructors via email or Blackboard as soon as plans for alternate delivery of courses are confirmed. Campus remains open and services will continue to operate.

We would encourage you to avoid coming to campus if possible, but If you must, please practise preventive measures including good hygiene, avoiding gatherings and enhanced social distancing. Please stay at home if you are sick. We will continue to keep you updated as this situation develops.

March 14, 2020 - 12 p.m.: Preparing for electronic delivery of courses

We understand the anxiety that many people are feeling around the rapidly-changing COVID-19 situation. We will suspend classes from March 16-18 on all MacEwan campuses to prepare to move courses to electronic delivery, beginning on Thursday, March 19. 

March 16-18 will be used to allow faculty to prepare to deliver course material electronically wherever possible or practical, depending on specific program demands. 

Your instructors will contact you through email or Blackboard about your courses before resumption of classes on Thursday. Please direct any questions about your courses to your instructors. Questions about program completion should be directed to the dean’s office for your faculty or school.

Campus and student services will remain open. If you do come to campus, please remember to continue to practice good hygiene and social distancing while in public spaces.

You will have many questions about this change, and we ask for your patience as faculty members take the next few days to plan to deliver course materials in other formats and assign final grades fairly and quickly. 

Some students wish for us to do even more. We continue to monitor and respond to the COVID-19 situation in accordance with direction from the Public Health Agency of Canada and Alberta Health Services. We are currently evaluating further impacts to our programs and services, including convocation and spring semester, and are working to make informed, thoughtful decisions to protect our community. We will be providing further information as it is available about campus service impacts, including library, food services and sport and wellness. Your understanding of the complexity and larger impacts to everyone here at MacEwan and beyond is appreciated.

Updates to the university community will be regularly posted on the university website. Please refer to Alberta Health for the most up-to-date and accurate health and travel information on the provincial COVID-19 response.

Sincerely,

Dr. Craig Monk

Provost & Vice-President, Academic
Vice-Chancellor

March 13, 2020: 7 p.m.: Emergency Management Plan activated

Alberta Health Services provided an update on COVID-19 in Alberta at 4 p.m. today.

The update emphasized that post-secondary institutions have not been advised to close at this time. The full update can be found on the government’s website.

As stated earlier today, the university has enacted the institution’s Emergency Management Plan. Several changes have been implemented or are underway to ensure we are following government direction around COVID-19. These include:

  • Enhanced preventative infection control efforts,

  • Food and beverage service changes,

  • Reducing seating capacity in public areas, including the cafeterias,

  • Reviewing and implementing changes to exam and course delivery, and

  • Cancellation of events or gatherings in accordance with Alberta Health Services' recommendations. This includes all performances and shows in the Faculty of Fine Arts and Communications and the remaining playoff games and tournaments for Griffins athletics teams.

The situation will continue to be monitored and we will respond in accordance with direction from the Public Health Agency of Canada and Alberta Health Services. The university is also working closely with the City of Edmonton and Edmonton’s Emergency Operations Centre to manage this unique and challenging situation in our province.

Staff and students should continue to practice good hygiene, including hand washing and social distancing in all public settings. As per Alberta Health recommendations, anyone that has travelled outside of Canada should self-isolate for two weeks after their return, even if they are feeling well. Please stay home and call Health Link at 811 if you have had contact with someone who was suspected or confirmed to have COVID-19 or are experiencing symptoms, do not go to the University Health Centre, your family doctor or an emergency room.

Students who have a specific concern or need to self-isolate, should contact their instructors to make alternate arrangements. There are also mental health and crisis supports available to students: resource information can be found on our website.

Faculty and staff who are self-isolating or have other concerns should discuss their situation with their supervisor. More information for employees can be found on the HR segment of myPortal.MacEwan.ca. The employee family and assistance program is also available should you need support.
 

March 13, 2020: 1:30 p.m.: Update from the Acting President

Update from the Acting President 

We understand that there is a high level of anxiety around the COVID-19 virus and I want to assure our community that we share your concerns. As you know, the situation around COVID-19 is changing rapidly and I am writing to provide you with the most recent updates on the situation here at MacEwan.

Many of you have expressed concern that classes remain open. We recognize that some postsecondary institutions have suspended classes to address classroom size, business operations and public spaces on campuses across Alberta remain open. The government’s advice is that post-secondary institutions remain open, while restricting gatherings of over 250 people. Specific information to post-secondary institutions is also available on the government's website.

As of 11 a.m. today, the university has enacted the institution’s Emergency Management Plan. This will ensure that all essential staff and decision making bodies are involved directly in the immediate response to the COVID-19 situation on our campuses.

Our taskforce has been actively planning for this scenario for weeks to ensure the health and safety of our university community. The situation will continue to be monitored and we are currently implementing several strategies to ensure the health and safety of our students. Enhanced preventative infection control efforts are in place which include increasing the frequency of cleaning of high-touch points. Staff and students should continue to practice good hygiene, including hand washing and social distancing in all public settings.

We are continuing to work to ensure that we are prepared and following recommendations posted by the Public Health Agency of Canada and Alberta Health Services. The university’s role in any situation involving a public health issue is to assist government authorities in their efforts.

New information about COVID-19 and the university’s response to our emergency planning and next steps will be available on our university website by 5 p.m. today.

As per Alberta Health recommendations, anyone that has travelled outside of Canada should self-isolate for two weeks after their return, even if they are feeling well. Please stay home and call Health Link at 811 if you have had contact with someone who was suspected or confirmed to have COVID-19 or are experiencing symptoms, do not go to the University Health Centre, your family doctor or the Emergency Room.

More updates will be provided as this situation evolves. Please refer to Alberta Health for the most up-to-date and accurate information.

John McGrath
Acting President

March 9, 2020: Responding to COVID-19

The health and well being of the university community is a top priority for the university, and MacEwan is carefully monitoring and developing a proactive strategy to address any risks associated with COVID-19. A working group representing areas across the university is developing plans in anticipation of a number of scenarios and to provide guidance for our community.

We continue to work closely with health authorities in monitoring this rapidly-changing situation, and preventing the spread of COVID-19. The Public Health Agency of Canada (PHAC) has assessed the public health risk associated with COVID-19 as low for Canada, and Alberta Health considers the current overall risk to Albertans to be low. Public health risk is continually reassessed as new information becomes available.

Currently, we are following the Government of Canada’s guidelines of preventing the spread of the virus through travel restrictions to Hubei, China and Iran as well as any active health notices for travel to other countries. We continue to encourage students and staff to follow the Health Canada guidelines of taking precautions when travelling and self-monitoring for symptoms within 14 days of travel. Anyone planning to travel should consult with their faculty advisor or travel approver for guidance.

At this point, the most effective way to protect yourself against COVID-19, is to follow Alberta Health’s guidelines on preventing and reducing the risk of infection through staying home when you are sick, washing your hands and avoiding contact with those who are sick.

We also want to emphasize that every member of our university community has the right to be treated with respect and dignity and to be welcomed and supported on our campus. No person should be targeted in any way or subjected to discrimination resulting from a perception that they may be a carrier of a communicable disease based on factors including perceived disability, race, ancestry or place of origin. If you feel you have been targeted based on any of these or other factors, you should report the behaviour to the Office of Human Rights, Diversity and Equity (humanrights@macewan.ca or 780-633-3709), Human Resources (780-497-5434) or Confidence Line (MacEwan.confidenceline.net).

We have launched a webpage that will provide updates from the university as well as links to additional information and resources. New information about topics including prevention, travel restrictions and university processes for issues including student and employee absences will be posted as they become available.

 

Operational updates

Operating hours

Building 7 will be open from 7 a.m. to 6 p.m. on weekdays, and will be closed on weekends. Access through North and South clock tower doors. Access to other campus buildings will be limited.

Starting Monday, April 20, Building 6 will be closed to minimize disruption during the upcoming library renovation project, which was approved and scheduled in 2019/20. There will be a significant number of contractors on site during the project and the building will be closed to ensure appropriate physical distancing and ensure that building access is controlled. The bookstore will temporarily relocate to the Towers Pub space – see "Bookstore" drop-down, below for more detail.

Building access:

Employees can request entry to campus buildings during building hours by going to the building’s designated access door and calling Security at 780-497-5554. Employees should also notify Security when they leave the building. 

  • Building 5: West side manual door (access from 106 street turnaround parking)
  • Building 6: East side manual door (access from 106 street turnaround parking)
  • Building 8: East side manual door (access from 108 street turnaround parking)
  • Robbins: South-east doors (corner of 109 street and 104 avenue)
  • Allard Hall: North door (facing Residence)
  • Alberta College Campus (North door)

All campus buildings will be closed on weekends indefinitely. Access to university buildings will be limited to essential personnel during this time.

Tech support and study space

The Tech Support walk-up desk has moved to a temporary location in 7-292 (the former SAMU offices) to provide the following services:
  • Student laptop loan program: Students must be registered in a course. Laptops will be loaned for the term.

  • Student print job pick-up service: Files can be emailed to techsupport@macewan.ca and will be printed for pickup at the Technology Support Desk the following day.

  • Equipment pickup and drop off.

  • Laptop and WiFi student commons area.

All other services will be provided via email to techsupport@macewan.ca or through the online chat tool at MacEwan.ca/techsupportchat.

Walk up support at 7-292

  • Monday – Friday 9 a.m. – 5 p.m.

Virtual Support

  • Monday – Friday 7:30 a.m. – 7 p.m.

  • Saturday – Sunday 10- a.m. – 4 p.m. 

Hours will change during the intersession and for the Spring/Summer sessions. Check the Tech Support website for details.

Bookstore

Starting Monday, April 20, mStore operations will relocate to Towers Pub in Building 6 while renovations to the existing bookstore take place. 

Students can purchase all learning materials on the bookstore website. The bookstore offers free shipping inside of Alberta and a reduced rate of $10 outside of Alberta. Students also have the option to purchase online and pick up materials on campus: curbside pickup is available at the south 106 street parking turnaround (outside Towers Pub) from 10 a.m. – 2 p.m., Monday to Friday. 

Staff will provide support for students that need to purchase in person.

Students are encouraged to call 1-866-418-0391 with any questions, or check the bookstore website and social media feeds for updates.

Parking

The City Centre parkade will open to monthly pass holders only during building hours on weekdays – no daily/hourly parking is available.

Hourly parking is available on surface lots and in the West Parkade.

Allard Hall and Robbins Health Learning Centre parkades are closed.


Parking Services 

Walk-in service is not available. Call 780-497-5875 or email parking@macewan.ca

Monday to Friday: 8 a.m. to 4 p.m. 

Closures and cancellations

Closures

Sport and Wellness Centre: Closed indefinitely as of 5 p.m., Sunday, March 15 until further notice. Details are posted on the Sport and Wellness website.

Mitchell Art Gallery: The gallery will be closed and all programming suspended until further notice.

Early Learning at MacEwan Child Care Centre: Closed in accordance with Alberta Health Services' directive to close all day care centres. 

Roundhouse: Closed indefinitely as of Monday, March 23.

 

Cancellations

All university events have been cancelled.

University travel

Returning from travel

On the advice of Alberta Health Services we are asking that students, faculty and staff returning from any international travel to self-isolate for 14 days after the date of arrival. If symptoms present contact Alberta Health Services Health Link (call 811).

  • If you are returning from any travel, closely monitor your health for at least 14 days.
  • If you have symptoms, avoid contact with others and contact Alberta Health Services Health Link (call 811) https://www.alberta.ca/coronavirus-info-for-albertans.aspx
  • If symptoms persist or get worse, seek medical care. Before visiting your healthcare provider in person, inform them about your symptoms and recent travel.

Studying abroad

The university has decided to recall all students who are currently on an education abroad study programs.

In accordance with advice from Alberta Health Services, we are asking that students, faculty and staff returning from any international travel to self-isolate for 14 days after the date of arrival. If symptoms present, contact Alberta Health Services Health Link (call 811).

Travel approvals

The university will not approve any international travel for university purposes (as defined by the Travel Policy) for students, faculty or staff effective immediately until the end of the academic year. This restriction on travel is aligned with advisories from Alberta Health Services and Government of Canada which does not recommend travel outside of the country due to the rapid global spread of COVID-19.

This includes travel related research, scholarship and creative activities, faculty and staff development, university- sanctioned student activities; please review the Travel Authorization Matrix for examples.

 

Academics 

Spring and summer terms

In order to minimize the spread of COVID-19, all Spring/Summer courses will be delivered online. We have made this change to protect the safety of our community, and we are making every effort to maintain a quality experience and to offer additional learning opportunities for our students.

Changes to existing Spring/Summer courses

Some courses that are currently scheduled to be delivered face-to-face on campus will be replaced by online offerings. All students who are enrolled in a Spring/Summer class will receive a message from the Office of the University Registrar later this week to advise them of any changes to their schedules and of next steps in the registration process, including how to drop classes. Enrolment in online classes from the existing schedule will not be affected by this change.

Tuition and fees

Tuition fees are the same for online and face-to-face courses. See the Tuition and Fees segment of our website for details. 

The Sport and Wellness fee will not be charged to any student for spring/summer. Students will see these changes reflected on their account on April 17.

The Medical Clinic fee will remain as the clinic is open to students. The Registrarial and Information Technology fees remain as work continues in supporting students and developing new and enhanced services including services for online delivery of classes.

UPASS fees will not be charged for Spring/Summer. Students will see these changes reflected on their account on April 17. Visit SAMU’s website for information on other SAMU programs and services offered in the Spring/Summer term.
 

New courses and sections added for spring and summer

Students will have different options to choose from this Spring and Summer:

  • a number of new courses will be offered. These courses were not previously scheduled for Spring and Summer;
  • additional sections will be added to selected existing courses.

Students are encouraged to review their Spring/Summer schedule and view the new list of courses available. The updated list of Spring/Summer course offerings will be available in myStudentSystem starting April 13, so students can fill your shopping cart in advance of enrolment opening at midnight on April 17.

Students who are currently enrolled in Spring/Summer courses that are cancelled will be allowed to enrol in or drop courses starting April 15. Enrolment for all students will be open at midnight on April 17.

For more information

Questions regarding which classes to take can be directed to a program advisor: go to your program’s website to find out how to contact your advisor. Check out the complete list of our programs.

Spring 2020 Convocation

In a message to the university community on April 2, Dr. Craig Monk, Provost & Vice-President, Academic and Vice-Chancellor, announced the cancellation of Spring 2020 Convocation ceremonies. Read the full text of the announcement.

Winter 2020 term final grades and exams

MacEwan University is committed to providing letter grades for Winter 2020. These grades remain the most meaningful indicator of student achievement. Each instructor has been asked to deliver by electronic means only essential material remaining in the semester so that students meet the learning outcomes for each course.

We have cancelled face-to-face final examinations and have encouraged instructors to assign final grades based on requirements completed or in progress. Where a final examination is necessary, we have asked that these be done through take-home exams. Where this is not possible, each instructor has worked on alternatives that keep students safe.

There is no “one-size-fits-all” solution across our range of programs. Students should contact their instructors for concerns about completing remaining course requirements so that accommodations can be arranged when appropriate.

Library

Starting Monday, April 20, physical access to the City Centre Campus Library will be closed. The Alberta College Campus Library is also closed.

Library services

Anyone needing assistance with Library services can chat online with Library staff fro 9 a.m. to 9 p.m.

The Library has made several changes to services in response to the online delivery of courses and other developments related to COVID-19. Updates will be posted to the Library Services website. You can contact the library through their website or through their IM chat service. Click the “Need help” box on the bottom right corner of the Library website.

  • Course materials: If you need portions of materials from the library's physical collection made available to courses, you can use the existing eReserve service to request that these be scanned and available via Blackboard. This includes streaming portions of DVDs.
  • Reserve items, textbooks, and other physical resources: The Library offers a scan-on-demand service that faculty, staff and students can access online. Library staff will scan the portion of the book you need and email it to you.
  • Materials from other libraries: Materials are not moving between libraries so holds and interlibrary loans of physical items will not be available. ILL of electronic scans is still in place.
  • Online access: Most of the Library’s collection is available in eBook format and via online journal databases on the library website. Some publishers have enabled unlimited eBook access for the time being.
  • Existing loans: All loans have been extended until June 1 and late fees from March 13, 2020 onward are cancelled. Do not return current loans until further notice.
  • Liaison librarians: Librarians are available for video or phone consultations. Appointments can be booked by using the “book appointment” buttons on the library’s subject guides or by emailing their librarian directly. Liaisons are offering virtual instruction sessions, as well as recorded and online instructional resources. Please contact your liaison if you need instruction for your class.
  • Writing assistance:
    • Students who would like feedback on their writing can submit their paper online using a Google form. Tutors will provide feedback within 1-3 business days: updates to this timeline will be noted on the form. Students may also schedule a virtual appointment with a tutor by emailing WritingCentre@MacEwan.ca For faster coordination, indicate your availability during regular business hours (Monday to Friday, 9 a.m. to 4 p.m.
    • Faculty can email WritingCentre@MacEwan.ca to connect with one of our Writing Specialists to discuss writing resources for online courses.

 

Working at home 

Working at home guidelines

Employees and supervisors should discuss the following:

Work at home assignments

The manager/supervisor will identify if the work of the employee can be reasonably and appropriately completed from the employee’s home. Work to be completed from home will be assigned by your manager.

Hours of work

Hours of work while working from home will meet the same expectations as if the employee were working at their work location, as set out by the manager/supervisor. Any alternate arrangements must be discussed with and approved by the manager/supervisor.

Availability and responsiveness

The ability to communicate and be responsive while working from home is expected. Managers/supervisors will set expectations around response times and the preferred mode of communication. It is the manager/supervisor’s responsibility to set expectations, assign work and track measurable outcomes. It is the manager/supervisor’s responsibility to ensure that every effort is made to keep individuals working from home connected to the team and the workplace.

Technical support

Employees who work from home should be aware of the privacy and sensitivity of the information they are accessing because of additional IT security risks that may be introduced when working from home. The recommended option for working at home is to use the university’s secure VPN network, which can be downloaded to a home desktop or laptop or your MacEwan-supplied laptop. Learn more at https://myportal.macewan.ca/staff/tech-support/general.html

For IT and technical support, contact Tech Support at techsupport@macewan.ca or 780-497-4357.

Best practices include:

  • Wherever If you have access to a MacEwan laptop, use only this device for your work activities, and not your personal home computer.
  • If you need to use a personal computer, confirm that this is acceptable with your manager first.
  • If you are allowed to use your personal computer, it should not be a device that you share with other members of your household.
  • Any personal computers that are used to work remotely must also have adequate antivirus software installed and enabled.
  • Please remain vigilant about phishing emails or phone calls while working from home.
  • Be cautious about any communications that invoke a sense of urgency while asking you to change data or supply sensitive information.

Cyber security while working from home

it’s more important than ever for all of us to take extra precautions to ensure that our home working environments are secure. With much of Canada's workforce working outside their organizations’ IT security perimeters, the Canadian Centre for Cyber Security recently stated that cyber attackers are more frequently and aggressively looking to exploit teleworking connections.

MacEwan's Information Security office has posted a Cyber Security Checklist on the university portal, which provides guidelines for securing your home network and accounts as well as best practices for protecting computers, data and documents. 

Safety

Worker’s Compensation Board (WCB) coverage is applicable for working at home. Employees are expected to report any work-related injury to their manager/supervisor immediately.

Privacy and security

Employees are responsible for maintaining privacy and ensuring the confidentiality and security of information as they would at a MacEwan work site. All MacEwan policies regarding privacy, appropriate access to information, information security and appropriate use of internet and MacEwan technology apply to working from home as they would in a MacEwan worksite.

Policies, directives, procedures and guidelines

Employees who work from home must adhere to all MacEwan policies and procedures.

Support for employees

Employees are encouraged to discuss their concerns with their supervisor, or to reach out for support to MacEwan’s Employee and Family Assistance Program (EFAP), a confidential and voluntary service that is available to benefit-eligible employees and their families. Their services can be provided remotely over the phone or using web-based tools. Contact Shepell at 1-800-387-4765, TTY: 1-877-338-0275 and workhealthlife.com.

Contact

Please contact humanresources@macewan.ca with any questions or for more information. 

Self care during COVID-19

The COVID-19 pandemic can have a significant impact on your mental health. This is a very uncertain and disruptive time, and you may be experiencing heightened anxiety or stress.

Resources are available if you, or someone you know, needs some extra support. 

Employees are encouraged to discuss their concerns with their supervisor, or to reach out for support to MacEwan’s Employee and Family Assistance Program (EFAP), a confidential and voluntary service that is available to benefit-eligible employees and their families. Services can be provided remotely over the phone or using web-based tools. Contact Morneau Shepell at 1-800-387-4765, TTY: 1-877-338-0275 and/or workhealthlife.com.

The Mental Health Help Line of the Government of Alberta (1-877-303-2642) is also available 24/7 to provide advice and referrals to community supports near you.

The following online resources are also available:

You can also refer to the Health Safety & Environment page for tips and resources on Wellness While Working.

Employees who are not well

If you are unwell, you are not expected to work from home. Focus on getting healthy. If you think you are experiencing COVID-19 symptoms, complete the Alberta Health Services COVID-19 self-assessment. Based on the outcome of the assessment, you may be directed to self-isolate and contact Health Link at 811 for further instructions about testing, if required. Please ensure you keep your manager/supervisor informed of your situation.

Employees experiencing challenges finding alternative childcare

We recognize that the cancellation of K-12 classes and daycare closures is presenting challenges for some employees. We hope that employees will be able to make alternate childcare arrangements (day home, babysitter, relatives, etc.) within a two-week period. After that time, if you are still experiencing challenges, please work with your manager / supervisor to discuss options for balancing your work and family responsibilities.

As the Chief Medical Officer’s decision to close schools and daycares includes keeping children away from places of employment, we would like to remind you that you should not bring children to work.

Employees whose work cannot be done remotely

If you are unable to come to campus due to self-isolation or other reasons, or your duties cannot be performed at home, discuss options with your manager / supervisor. Managers / supervisors should also be flexible to help their employees adapt to these unprecedented changes to their work and home lives.