At any time, you can report your concern to the Ombudsperson, the Confidence Line or Security Services.
Do you need help interpreting and understanding policies, processes and decisions? The Student Ombudsperson is an independent, neutral, confidential and accessible resource for all students. You can come here for fair and impartial advice.
780-497-5413 | firstname.lastname@example.org, City Centre Campus10700 – 104 AvenueEdmonton, AB
Cathryn Heslep, Student Ombudsperson
Please call ahead for drop-in availability as summer hours may be modified.
Monday and Wednesday
Tuesday, Thursday, Friday
If you have experienced or witnessed unwanted, uncomfortable or unethical behaviour, either as an employee or as a student, you can report your concerns to the Confidence Line. We will listen to you, protect your anonymity and direct you to the MacEwan service that can help you best.
When you call the Confidence Line number, an operator asks for the details of your report or you can choose to file the report online, entering the details yourself and generating a case file.
If you are not sure if the situation you want to report warrants a call to the Confidence Line, contact us and we can provide you with direction.
Visit the Confidence Line website or call the toll-free number to submit a report.
Our team responds to a range of situations: lost and found items, suspicious activity, potentially dangerous conditions and emergencies, such as fire, extreme weather or threats to personal safety. We can help if you are in distress, feel unsafe, are worried about a student or have experienced or witnessed violence on campus.
780-497-5554 | email@example.com
Security Service Counter
Urgent 780-497-5555 | Police/Fire/Ambulance 911