Faculty and Staff

Norene Erickson

Assistant Professor, Library & Information Technology
Department of Organizational Behaviour, Human Resources and Management

PhD (Alberta); MLIS (Alberta); BA (Alberta)

5-306W, City Centre Campus
10700 – 104 Avenue
Edmonton, AB


Norene Erickson has been instructing in the Library and Information Technology Program since 2004. Norene teaches in the areas of public and reference services in libraries, digital reference and technology, emerging trends in libraries and literacy and children's and young adult literature. She also facilitates field placements for graduating students. Norene also instructs in the Business Management diploma program in the areas of business research and report writing.

Available to supervise senior students' independent study.

Work identity, organizational behaviour, emotional labour, research and report writing, contemporary libraries and society, library instruction, information literacy, teaching, public speaking, higher education, curriculum development, curriculum design, children's literature, children's programming, digital literacy, literacy, reference, reader's advisory

Teaching and Research Interests

  • Public and reference services
  • Digital reference and technology
  • Literacy
  • Pedagogy of teaching
  • Library profession
  • Work culture and organizational behaviour
  • Business research

Selected Publications / Presentations / Conference Papers


Erickson, N. (2019). I may not be a librarian, but I’m running the school library: Understanding the work identity of library paraprofessionals. Proceedings of the International Association of School Librarians (IASL) 48th Annual Conference: Convergence, Empowering, Transformation, 21-25 October, Dubrovnik, Croatia. Erie, PA: IASL.

Erickson, N. (2018). The other 'librarian': Work identity of library paraprofessionals from preparation to practice (PhD dissertation). University of Alberta. 

Erickson N. (2018, November). What really matters: Your identity as a library paraprofessional. Presented at Edmonton Public Schools professional development day, Edmonton, Alberta.

Erickson, N., & Shamchuk, L. (2017). Paraprofessional library education in Canada: An environmental scan. Canadian Journal of Library and Information Studies, 41(1/2). doi:10.3138/E16057

James, N., Koch, K. & Shamchuk, L. (2015). A survey of the changing roles of librarians and library technicians. Partnership: The Canadian Journal of Library and Information Practice and Research, 10(2).

Awards / Grants / Fellowships

  • MacEwan University Teaching and Innovation Fund award, 2016
  • MacEwan University Distinguished Teaching Award, nominee (2016)
  • Dr. Bernal Walker Graduate Scholarship award, University of Alberta, 2016 
  • Alberta Association of Library Technicians (AALT) Advocacy Award, 2015

Professional Associations / Memberships

  • Partnership: The Canadian Journal of Library and Information Practice and Research, editor-in-chief, 2020-2023
  • Library Association of Alberta, president 2018–2019; past-president, 2019–2020
  • Canadian Federation of Library Associations, board member, 2018–2020