Courses are generally offered twice a year online; however, occasionally a course may be offered each term, only one term and/or onsite.
HSAD 300 - The Human Service Administrator
| Hours:45:0:0 |
Credits:3 |
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Students are introduced to the roles and responsibilities of managers in human service organizations, primarily in the nonprofit sector, and address issues related to leadership, organizational culture, planning, management controls, financial management, working with staff and boards, and resource development. Students explore a range of skills needed to successfully assume management responsibilities through an examination of recognized literature in the management field including, but not limited to, discipline-specific resources and journals. |
| Prerequisites: N/A |
| NOTES: Offered online in Fall and Winter |
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HSAD 305 - Interpersonal Communication Skills for Human Service Administrators
| Hours:45:0:0 |
Credits:3 |
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Students explore the interpersonal dimension of the role of leaders, managers, and supervisors in human service agencies. Students gain an understanding of leadership roles in human service agencies and develop skills for creating effective interpersonal environments in their workplaces. Students have the opportunity to review and extend their communication skills, to learn strategies for time and stress management, and to explore and practise skills required for team building, setting directions, action-planning, managing meetings, problem-solving, and resolving conflict. |
| Prerequisites: N/A |
| NOTES: Offered online in Winter |
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HSAD 310 - Managing Human Resources
| Hours:45:0:0 |
Credits:3 |
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Students are introduced to the theory and practice of personnel management in human service organizations and develop skills in managing a diverse workforce. Utilizing a humanistic approach to human service management, students begin to acquire the skills to recruit, select, orient, train and retain staff. Students learn to develop job descriptions, appraise staff with the goal to improve performance, and conduct environmental scans to improve human resource practices. Additional topics studied include leadership styles, labour relations, occupational health and safety, and the unique considerations related to part-time and contracted employees. |
| Prerequisites: N/A |
| NOTES: Offered online in Fall |
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HSAD 315 - Managing Financial Resources in Human Service Agencies
| Hours:45:0:0 |
Credits:3 |
|
Students are introduced to financial accounting and bookkeeping in human service organizations. Students develop the skills required to manage an organization’s financial resources, including budget analysis, payroll, preparing for audits, and managing endowment funds and charitable donations. |
| Prerequisites: N/A |
| NOTES: Offered online in Winter |
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HSAD 325 - Research Practices in Human Service
| Hours:45:0:0 |
Credits:3 |
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Students gain knowledge of the research process and research methods commonly employed in the social sciences. Students examine how research is conducted and discuss a number of research methods including qualitative, quantitative, action, and narrative. Students develop the knowledge and skills required to read research reports critically and participate in research in an ethical and thorough manner. |
| Prerequisites: N/A |
| NOTES: Offered online in the Fall and onsite in the Winter |
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HSAD 330 - Managing Physical Resources in Human Service Agencies
| Hours:45:0:0 |
Credits:3 |
|
Students become familiar with important aspects of managing physical resources in human service organizations. Students learn to develop business plans, to assess and address facility needs, and to plan for improvements, including finding space in the community, renovation, new construction, and financing. Strategies for risk management and facility and equipment management, including maintenance procedures, leasing, and the security of information technology resources, are introduced as important tools for the human service administrator. |
| Prerequisites: HSAD 300, HSAD 305. |
| NOTES: Offered online in the Winter |
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HSAD 335 - Managing Change in Human Service Agencies
| Hours:45:0:0 |
Credits:3 |
|
Students cultivate the knowledge and skills necessary to respond to organizational change in a strategic and proactive manner. Students develop strong strategic planning skills and are able to develop and implement strategic and proactive responses to manage uncertainty and change. |
| Prerequisites: HSAD 300, HSAD 305, HSAD 310. |
| NOTES: Offered online in Fall |
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HSAD 345 - Community-Based Practice in Human Service Agencies
| Hours:45:0:0 |
Credits:3 |
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This course is designed to introduce students to the theory and practice of community work. The key role healthy, sustainable communities play in enhancing the health, education, and social programs delivered by formally organized institutions is explored. Students learn that community practice is a process of collaboration within a network of individuals and other service providers and will develop the skills and knowledge to be an effective part of this process. |
| Prerequisites: HSAD 300, HSAD 305, HSAD 310. |
| NOTES: Offered online in Winter |
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HSAD 350 - Trends and Issues in Human Service Administration
| Hours:45:0:0 |
Credits:3 |
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Students explore the management implications of current trends and issues on the organization and delivery of human services. Demographic, economic, social, and political trends in Canada are identified and the associated issues and implications discussed and analyzed. Students are introduced to human service delivery in a selection of countries to understand how the evolution of social policy impacts human service delivery. |
| Prerequisites: HSAD 310, HSAD 315, HSAD 325. |
| NOTES: Offered online in Fall |
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Elective
| Hours:45:0:0 |
Credits:3 |
| Please see your university/faculty advisor for advice on choosing elective(s). |
| NOTES: The elective (HLST 230 or other 3-credit university course) may be taken at any time during your studies but must be completed before applying to graduate. Program approval is required to take an elective other than HLST 230. |
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