Explore your creative side or advance your career. Improve your English or upgrade your high school marks. We offer hundreds of courses for children, youth and adults. Browse a complete list of our course offerings below.
Minute Taking Made Easy
If people can't remember what occurred or what was decided at a meeting, how can the group accomplish its objectives? Discover the top minute-taking tips and techniques, and develop key minute-taking skills that include listening, critical thinking and organization. You learn to produce minutes that include essential, accurate information for informal, semi-formal, formal and action-oriented meetings. When you know how to write minutes for a meeting, you know how to keep track of business.
Effective Business Writing
Every word you write becomes a reflection of you and your credibility. In today’s workplace, effective written communication is critical for success. Develop your ability to organize your ideas using an audience-centred approach to achieve the results you want. You will apply your knowledge with a variety of in-class exercises that will help you master the steps to producing clear and concise email and business letters. You will also learn how to solve the most common grammar mistakes and how to polish your work by revising, editing and proofreading your written communications.
Reports, Proposals, Plans & More: Effective Professional Writing
Business professionals in every field can enhance their success by mastering how to distill key information and present it to senior management and decision-makers. Learn how to summarize, analyze and extract key points from research results, financial documents, operational reports and customer feedback to generate concise, readable, useful documents that will be used to guide day-to-day decision making and long-term strategic planning.
Time Management & Priority Planning
Need more time? Learn practical techniques for effective time management and how you can effectively deal with your time wasters (procrastination, unclear priorities, interruptions, email and clutter to name a few). Get more out of your day and your life!
The Art of Public Speaking
Discover what it takes to get through any public speaking situation. Whether you’re delivering a formal presentation or just offering an opinion in a meeting, this is the course for you. Learn what causes your fear of public speaking and techniques that can help you face that fear and move through it. Discover the key factors to effective public speaking and the secret to making powerful presentations.
The Basics of Project Management
Gain an understanding of the project characteristics, along with the five Project Management Process Groups: Initiating, Planning, Executing, Monitoring and Controlling, and Closing to enhance overall performance and the success of projects in any organization or industry. Discover how to integrate the ten Knowledge Area processes, tools, techniques and templates in a manner that can be readily applied in the workplace. Learn how to apply various techniques such as stakeholder analysis, work breakdown structure, scheduling, estimating, risk assessments, evaluation criteria, change control and lessons learned.
Project Schedule and Cost Management
Scheduling along with cost definition and control is critical to project success. Learn how to transform project scope and quality objectives into a feasible project schedule and cost baseline for tracking and control. Concepts include how to estimate the impact of adaptive versus predictive project management and effective techniques to develop and display schedule information for critical paths. Students will apply various techniques to measure and report the combined impact of schedule and cost variances against a baseline plan. Earned Value Analysis will enable students to properly forecast potential project outcomes.
Project Risk Management
Inappropriately managed risk can have serious consequences. Learn how to identify, accurately assess and respond to risk in an effective manner. Concepts include risk identification and understanding probability to develop reasonable risk response strategies. Incorporating risk through risk registers, audits and reassessment into the project management plan is addressed. Students will apply various techniques such as risk categorization, quantitative risk analysis, expected monetary value analysis, contingency analysis, risk mitigation strategies, decision trees, variance, and trend analysis.
Project Procurement Management
Negotiating contracts or defining the activities required by a vendor ensures a cost-effective project has the resources needed to meet challenges. Develop contracting strategies and the respective roles of the project and procurement departments in negotiating, administering, managing and closing contracts. Concepts include the procurement life cycle, basic components and types of contracts, evaluation approaches, and vendor relationship management. Students will apply various techniques, including making or buying analysis, selection of contract types, risk mitigation using procurement strategies, and procurement performance reviews and audits.
Project Integration Management
Integration of all interrelated project activities is the key to a successful project. Learn how integration processes assist the project manager to identify the interdependencies among activities to deliver projects on time and on budget. Learn to integrate all the elements of a project into a single comprehensive management plan and action that plan using appropriate monitoring and control techniques combined with a comprehensive change control process. Concepts include how all the project management knowledge areas work together in an integrated fashion, configuration management change control tools, lessons learned and close out reports.
Project Scope and Quality Management
Scope definition and quality control are fundamental to project success. Learn how to elicit and turn requirements into a project scope with the appropriate level of quality. Concepts include requirements elicitation and traceability techniques, scope management planning, work breakdown structure, scope validation and scope control. Students will apply these concepts to various exercises based on real world examples and case studies.
When we look at the truly extraordinary people who inspire and make a difference you see that they do this by connecting with people at a personal and emotional level. Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. IQ gets you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that may contribute to your success.
Project Stakeholder, Resources and Communications Management
Successful project managers are proficient in stakeholder relationships, human resource management and communication. Learn how to identify and engage effectively with stakeholders to foster support for project goals and objectives while building dynamic teams. Concepts include assessing stakeholders and managing their expectations, principles for organizational change management and developing a communication plan. Students will apply and use various techniques such as stakeholder analysis, negotiating, motivating while evaluating their communication styles and methods for situational leadership.
Project Management and the Organization
Understanding how projects should align to organizational goals is fundamental to project decisions. Learn how organizations are increasingly dependent on effective project management to achieve strategic objectives and organizational goals. Discover how to manage organizational and environmental factors that can affect project performance. Concepts include: portfolio and program management, business case fundamentals, organizational impacts on project structures and reporting relationships as well as developing a Project Charter that ensures a direct link between the project’s intended deliverables and the strategic objectives.
Lobby Government Effectively
If you're talking to government, you are lobbying. Through organized promotion of a particular viewpoint, you can effect legislative change, fine-tune regulatory regimes, and craft new laws. Learn the what, who, how, why and when of lobbying in this one-day workshop designed for non-profits, business, labour and industry. You also discover the eight determinants of success and three critical mistakes, and review current and past local lobbying activities. In addition, you have the opportunity to work on your own lobbying idea.
Reading Development II
This course is intended to increase reading rates, retention and understanding through proficiency in word analysis, paragraph comprehension, and skimming and scanning skills. Prerequisites: Registration in this course is determined through Skills Appraisal placement.
Alberta Personal Property Registry Electronic System - Registry Online
Registry online users use the Personal Property Registry (PPR) services to meet their individual business needs. This course covers online APPRES functions including but not limited to: security agreements, discharges, amendments and renewals, searching the Personal Property Registry system, statutory charges and re-registration of security agreements.
Corp Registry Training-Lev 1
This course introduces the CORES program and covers CORES level 1 services including but not limited to: annual returns for Alberta and extra-provincial corporations, registration of tradename/standard partnership, notices of corporation address/attorney/directors, NWPTA transactions, search methods and registration protocols and methods.
Corp Registry Training-Lev 2
This Course covers CORES level 2 services including but not limited to: incorporation of Alberta corporations, corporate name change, registration of extra-provincial corporations, receivership/bankruptcy, cancellation of corporate registration, extra-provincial amendment, revival of corporations and registration of a limited partnership.
Corp Registry Training - Lev 3
This course covers CORES level 3 services including but not limited to: amalgamations, restatement of articles, registration of extra-provincial amalgamations and mergers, arrangements, corporate amendments and reorganizations.