Challenging Conversations Made Easy
Have you had challenging conversations that didn't go as planned? Whether they involve a manager giving difficult feedback or communicating change, an employee disagreeing with a supervisor or peer, or colleagues dealing with interpersonal issues, these conversations can make us feel uncomfortable and anxious. In this interactive course, you will learn practical strategies for engaging in challenging conversations with increased confidence and ease. You will walk away with tools to help you manage your emotions, organize your thoughts and mentally prepare to discuss difficult issues in a positive and productive manner.
No classes are available for online enrollment at this time.
If you have any questions about your enrolment, or if you would prefer not to enrol online, contact us and we will be happy to assist you.
School of Continuing Education
Customized corporate training
Let us develop and deliver custom learning solutions for your workplace. Contact our corporate training team at 780-497-5207 for a comprehensive needs assessment and on-site or off-site training that fits your schedule.
The School of Continuing Education will move to Allard Hall at City Centre Campus Fall 2020.