Facilitating Resolution: Finding Common Ground

PRDV 0772

Developing expertise in conflict resolution is a crucial skill for anyone in a leadership or supervisory role. Learn and apply strategies and tactics in shifting from positions to interests, facilitation, coaching, negotiation and mediation. Regardless of your role in your organization or social network, you will leave equipped with the tools and knowledge to build a positive culture and sustain an atmosphere of respect for diversity and peace.

Hours: 14

Class Sections

No classes are available for online enrollment at this time.

Communication Series

Master the art of communicating with these short, hands-on courses.

Human Resources Series

Enhance your HR skills with courses in performance management, conflict resolution, emotional intelligence and employee engagement.


Professional Development Certificate

Become a leader who inspires others and motivates them to reach their fullest potential.

Social Innovation

Professional Development Certificate

Learn to create meaningful change and contribute to overall social and ecological resilience in your community. Using a social innovation framework to develop a common language and shared understanding, you can engage stakeholders through systematic thinking and its effect on the collective.


If you have any questions about your enrolment, or if you would prefer not to enrol online, contact us and we will be happy to assist you.

School of Continuing Education
phone: 780-497-4400
toll-free: 1-855-797-4400

Customized corporate training

Let us develop and deliver custom learning solutions for your workplace. Contact our corporate training team at 780-497-5207 for a comprehensive needs assessment and on-site or off-site training that fits your schedule.