Logistics and Relationship Management

SCMT 0503

Discover the value proposition that the international logistics trade environment provides resulting in service benefits, cost minimization and organizational success. Examine the broad range of global logistics activities related to order processing, inventory, transportation, warehousing, materials handling and packaging, and facility network design. Students will learn about international operations and explore the integration objectives of responsiveness, variance and inventory reduction, shipment consolidation, quality and life cycle support. Customer service and satisfaction will be reviewed, with the aim of achieving the “perfect order” illustrating how success can be achieved when customers are satisfied.

Hours: 14

Class Sections

No classes are available for online enrollment at this time.

Global Logistics Management

Professional Development Certificate

Enhance your ability to analyze international logistics systems and strategies in relation to organizational goals and relationships. You will explore strategic issues contributing to transportation, inventory and location management decisions, as well as assess the need for globalization of operations and how to benefit from government regulations related to international logistics and trade.


If you have any questions about your enrolment, or if you would prefer not to enrol online, contact us and we will be happy to assist you.

School of Continuing Education
phone: 780-497-4400
toll-free: 1-855-797-4400

Customized corporate training

Let us develop and deliver custom learning solutions for your workplace. Contact our corporate training team at 780-497-5207 for a comprehensive needs assessment and on-site or off-site training that fits your schedule.