Online Requests

To book an exam accommodation or to order a text in alternate format, visit

Faculty Information

Access and Disability Resources is pleased to collaborate with faculty to help achieve our shared goals towards inclusion and full accessibility. Here are some links to resources for working with, and understanding, students with disabilities:

Video series

This video series produced by California State University has information for working with, and understanding, students with disabilities:
"From Where I Sit" Video Series.


Students with Disabilities Policy (E3400) documents the university's commitment to accommodate students with disabilities and the relevant human rights legislation.

The Duty to Accommodate Students with Disabilities in Post-Secondary Education Interpretive Bulletin contains detailed information on our legal commitment.

Referral to ADR

The majority of students who contact Access and Disability Resources (ADR) are referred by a teaching faculty member.

If you think a student may have a disability, ADR recommends the following process:

  • Request an opportunity to talk privately with the student.
  • Let them know what you’ve observed and that you’d like to help them to be more successful academically.
  • Inform the student of all of the services available at the university that assist students to be successful and include information on all of the Student Affairs services (Wellness and Psychological Services, Writing and Learning Services and Access and Disability Resources).

Accessibility/Accommodation Letters

Accessibility/Accommodation letters summarize recommendations for reducing/eliminating barriers in the classroom environment. The provision of academic accommodations involves a collaborative process and is a shared responsibility among all stakeholders – students, teaching faculty, and ADR. We prepare an accommodation/accessibility letter after consultation with the student regarding barriers experienced in the classroom or University environment.

  • These letters are addressed to teaching faculty and are forwarded, by the student, to each faculty member.
  • If you have any questions or concerns about the recommended accommodations, feel free to contact ADR. Please don’t deny an identified accommodation directly to the student.
  • At a minimum, accommodation plans are reviewed annually to ensure that they are effective in mitigating identified barriers to full participation.

Classroom and exam accommodations are most likely to have an effect on a teaching faculty member.

Classroom Accommodations and Services

Recommended classroom accommodations and services may include, but not necessarily be limited to, the following:

  • Preferential seating
  • Accessible and/or ergonomic furniture
  • Sign language interpreter
  • Assistive listening device
  • Communication Access Real-time translation (CART) reporting
  • Peer note taker
  • Lecture recording
  • Access to PowerPoint slides and/or instructor notes
  • Verbal description of visually presented material
  • Arrangements to access notes when absenteeism is disability-related
  • Laptop to take notes
  • Access to assistive technology (e.g. enlargement hard ware)
  • Captioned audio visual materials
  • Educational Assistant (to provide technical assistance and/or social coaching)
  • Handouts in accessible format (e.g. e-text, enlarged, Braille)

Here are some resources for teaching students with disabilities:

Valuable tips about teaching learners with disabilities can be found in the Faculty Room at the University of Washington.

Exam Accommodations Facilitated by ADR

If a student, approved for exam accommodation, has booked to write your exam in the ADR Exam Centre, ADR will contact you in the week prior to the exam with requests to:

  • Send us the exam
  • Include specific information required to proctor according to your expectations

The Exam Centre is a resource to faculty who are unable to deliver barrier-free accommodated exams to students with disabilities and ensures that students are able to complete exams with approved accommodations. The goal of the ADR Exam Centre is to maintain academic integrity and permit students to participate with minimal barriers. The ADR Exam Centre can be used by students registered with Access and Disability Resources with approved exam accommodations directly related to a disability that cannot be accommodated by their instructor. 

Picking up completed exams

  • Completed student exams can be picked up from the office of Access and Disability Resources (7-198) during regular office hours: 8:30 a.m. to 4:30 p.m., Monday to Friday.
  • Exams written in the morning will be available that afternoon. Exams written in the afternoon will be available the next business day.
  • Completed exams requiring delivery will be dropped off between 2:30 and 4:30 daily.
  • MacEwan ID is required to release completed exams. If you require a delegate to pick up the exam on your behalf, please email the name of that individual to

Exam Centre Hours of Operation

Monday - Thursday: 8:30 a.m. to 7:00 p.m.
Friday: 8:30 a.m. to 4:30 p.m.
Saturday & Sunday: Closed

Extended hours during finals:

The ADR Exam Centre will be open extended hours during finals to accommodate the increased volume:

Monday – Friday: 9:00 a.m. to 9:00 p.m.
Saturday: 9:00 a.m. to 7:00 p.m.
Sunday: Closed

Universal Design for Learning

Teaching faculty are encouraged to incorporate the principles of universal design for learning (UDL) as a means to increase full participation and to decrease the need for disability-related accommodations. Information on UDL can be found at the following sites:  

  • UDL on Campus - Universal Design for Learning in Higher Education
  • UDL Universe - A Comprehensive Universal Design for Learning Faculty Development Guide

Questions and Concerns

ADR encourages faculty to contact us directly to discuss any questions or concerns about policy, procedures and/or supporting the learning experience of students with disabilities. 

Call the Access and Disability Resources office at 780-497-5886 to be connected with an available ADR professional resource staff member or email