Community Resources

As well as the supports you can access on campus, there are community, city, provincial and federal programs for you, too.

Crisis and support lines

Available 24/7, this free, confidential service offers a variety of ways (text, chat, phone) for students to speak with someone who will connect them with the most appropriate on-campus and community resources.

Text STUDENT to 211 or visit and select “live chat.”

(780) 482-4357 (HELP)

This 24-hour phone line provides confidential listening and support for those in crisis or distress.


This 24-hour phone line and crisis line connects individuals to mental health supports. The mobile mental health team may go on location (for example, to your home) to assess and stabilize a crisis situation (for example, suicidal ideation or intention, anxiety, fear, paranoia, schizophrenia and other unusual behaviour).

(780) 423-4121 (9 a.m. – 9 p.m.)

This crisis line is for survivors of past and current sexual assault.

For 24/7 support, contact The Central Alberta Sexual Assault Centre for phone/text support at 1-866-956-1099.

1 (855) 242-3310

This 24-hour phone line provides confidential listening and support for First Nations and Inuit individuals.


This online chat option is available weeknights from 6 – 10 p.m and weekends from 12 – 4 p.m.


1 (833) 456-4566 or text 45645 

Available 2 p.m. to 10 p.m., Mountain Standard Time

Access phone support, online chat or text if you are in distress.

Text WELLNESS to 741741 (Available 24/7)

Adults can text for immediate support from a trained counsellor.

Available 24 hours/day, 7 days/week.


1-800-668-6868 or text CONNECT to 686868 (Available 24/7)

This phone and text line connects young people with a trained counsellor for confidential support.

1-877-330-6366 (Available 24/7)

This peer support line connects trans people to the community, support and resources they need to survive and thrive.

This support is for individuals under age 30. Available 7 p.m. – 1 a.m. daily.


1 (866) 332-2322

This 24-hour crisis line provides information and referral to programs and services for individuals dealing with alcohol, drugs, gambling and tobacco addictions.

Online, hours vary.

This online video counselling is available to MacEwan students for an affordable fee. 


Pandemic-related resources 

As a university, we are facing this unprecedented challenge together. You don’t have to go through this alone—we are here to help. It is important to take care of yourself, and here are some evidence-based resources that are tailored to promote mental well-being during a pandemic:

If you are experiencing a mental health emergency, dial 9-1-1 or proceed to the nearest hospital emergency ward and wait to be seen.