A roommate is more than just someone you share a fridge with. Like you, your roommate is striking out on their own, figuring out how university works and maybe even missing home.

The experiences you share with your roommate can have a positive impact on your academic achievements, social activities and overall well-being. For some, a roommate quickly becomes a confidante, a study buddy and a friend.

Choosing a roommate

If you don’t have a roommate in mind when you move to residence, no problem. Most residents are in the same situation. Our online roommate matching program makes it easy for you to connect with other residents who are also looking for a roommate. Here’s how it works:

When you apply to live in residence, you create a personal profile.

  1. After you’ve been accepted to live here, your profile is compared with the profiles of other residents who are seeking accommodation for the same amount of time and in the same suite type as you.
  2. The system recommends roommates whose profiles are the best match with yours.
  3. You have the opportunity to review the recommended profiles, as well as the profiles of other new residents, to learn more about similar interests and expectations.
  4. If you see someone you’d like to be roommates with, you can email them a request. You’ll also be able to accept or deny roommate requests from other applicants.
  5. If you already have a roommate in mind before you apply to campus, that’s fine too. Just make sure you both accept each other’s roommate request.
My roommate Sara was a random pairing and we ended up as the best of friends. She’s going to be my bridesmaid next year!

Setting expectations

Learning to live with another person, acknowledging and respecting each other’s differences, giving each other space to grow—these are some of the most valuable experiences you’ll have while living in residence.

You will find a Roommate Success Plan in your suite on move-in day. We encourage you to sit down with your roommate and review the list of concerns that many residents have, such as noise, guests, sleeping habits and cleanliness. Completing the Roommate Success Plan early in your first week will help you identify areas of concern and deal with them appropriately right from the start.

It takes years to develop strong communication skills, but we want to give you a couple of basic tips to help you start a strong relationship with your roommate. You can do this by: 

  • Remembering that your roommate is nervous too
  • Keeping an open mind
  • Being honest about your needs and concerns
  • Not expecting to be best friends right away
  • Not making assumptions
  • Asking questions when you are unsure 
  • Asking your RA for help if needed

When you live in residence, your roommate(s) and neighbours’ rights and responsibilities need to be considered alongside your own.

You are responsible for:

  • Maintaining a clean living space
  • Respecting your roommate’s belongings
  • Dealing with grievances quickly. (Residence Life staff are available to help.)
  • Allowing your roommate to read and study in the suite without undue interference, unreasonable noise or other distractions
  • Allowing your roommate to use the suite’s facilities (for example, kitchen or bathroom) when they need them
  • Allowing your roommate to sleep without undue disturbance from noise, guests or other disruptions
  • Giving your roommate privacy
  • Allowing your roommate to be free from intimidation and physical or emotional harm
  • Making sure your guests respect the rights and privacy of your roommate and other residents

Resolving differences

If you and your roommate(s) have trouble getting along, this process may help you solve the problem:

  1. Talk to your roommate
    If there are issues that you need to address with your roommate, talk directly to them. Be calm and relaxed before and during this discussion. We recommend that you write down your specific concerns before discussing them with your roommate
  2. Talk to your RA
    If things don’t improve after speaking with your roommate, arrange a meeting with an RA, who will provide you with guidance and tips on how to proceed.
  3. Arrange for mediation
    If the tips that the RA gives you don’t help the situation with your roommate, speak to your RA again and arrange a time when they can mediate a conversation between you and your roommate.
  4. Ask to change your suite
    If the problems continue after the mediation, submit an online Suite Change Request Form in consultation with a Residence Life staff member. Find the Suite Change Request Form in ERezLife.
  5. Discuss alternatives 
    A Residence Life Coordinator reviews the suite change request, and the Housing team emails you to discuss possible alternatives to your current assignment.

The Suite Change policy ensures you have the opportunity to fully experience and deal with the challenges of sharing a space before taking the action of a room change. In most cases, a suite change is the last course of action. It’s important to note that Residence Services will not consider suite changes until a Roommate Success Plan has been completed and a Residence Life staff member has been involved in a mediated conversation. Exceptions may apply.

We recommend that you follow the conflict resolution process to address concerns with roommates before proceeding with a suite change request.

If you want to proceed without mediation, meet with a Residence Life staff member to complete the suite change request form together.

All suite change requests are subject to availability and if approved have a $120 room change fee.

Please email us to request a room change.


My roommate is really amazing; we have a good setup, we respect each other, and she even comes home with me some weekends. My family loves her!
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