TECHNOLOGY SUPPORT

Printing

Connect to MacEwanSecure Wi-Fi, add a printer queue to your device, then print at any Printer Hub location on campus. Detailed step-by-step instructions and Printer Hub locations are below.

Printer Hub Locations

Before submitting a print job, you need to add a MacEwan printer queue to your device. Once your print job has been submitted to the queue, you can go to any of these Printer Hub locations to print off your document.

Library (7-201)
hours of operation
Technology Support (7-292)
hours of operation
Allard Hall (11-437)
hours of operation

Important: You must be on the MacEwanSecure Wi-Fi to add a printer queue or print documents.

Add a printer queue to your device

Find the instructions below for setting up a printer queue on your device. For each device, make sure you are connected to the MacEwanSecure Wi-Fi network first.

How to connect to MacEwanSecure Wi-Fi

  1. Ensure you are connected to the MacEwanSecure Wi-Fi network.
  2. Download and run the Mobility Print installer.
  3. When prompted, select the MacEwan printer queue you want to use. 
  4. Enter your MacEwan username (e.g., DoeJ) and password.
  5. The printers should now be available on your device as Library - Greyscale or Library - Colour.
  6. Print and release your document.
  1. Ensure you are connected to the MacEwanSecure Wi-Fi network.
  2. Download and run the Mobility Print installer.
  3. When you are asked to enter your username and password, use your MacEwan username (e.g., DoeJ) and password.

    Be careful: macOS tends to autofill the username field with the name of the computer, not the user.

  4. The printers should now be available on your device as Library - Greyscale or Library - Colour.
  5. Print and release your document.

You need to configure the iOS printing app using the following instructions:

1 Ensure you are connected to the MacEwanSecure Wi-Fi network.

2 Install the Mobility Print profile. https://myprintjobs.macewan.ca

In Safari, you might get a pop-up, which you ignore to proceed to the app install page.

popup

3 Install the app and open it.

4 Print and release your document.

1 Ensure you are connected to the MacEwanSecure Wi-Fi network.

2 Install the Mobility Print app from https://myprintjobs.macewan.ca.

3 Open the app.

mobility print software

4 Ensure that both the Mobility Print Service and notifications are on.

notifcations

5 When printing for the first time, a push notification asks you for authentication. Use your MacEwan username and password to sign in.

6 Print and release your document. If you cannot see the printers listed, visit https://myprintjobs.macewan.ca again and select the “Install or update” button to ensure the app connects to the MacEwan printers.

Print from the browser (Chrome OS)

  1. Ensure you are connected to the MacEwanSecure Wi-Fi network and logged in to your laptop with your @mymacewan.ca account, not your personal account.
  2. Install the Mobility Print Chrome extension from the Chrome Web Store.

Print from another app

Most Chromebooks allow you to install Android (i.e., mobile) apps. If you’re printing from an Android app such as Microsoft Word, follow the same instructions for Android.

Resource: Install Android apps on your Chromebook 

Printing without a mobile device

If you do not have a printing-compatible mobile device or the outlined steps aren’t working, you can print from any of our common-use computers in the library or outside the Allard Equipment Centre. Be sure that either the greyscale or colour library printers are selected when you submit the print job, then log in to a printer and release it from the printer queue.

If the printers are not listed, please note that printing can only be accessed by actively enrolled students. If you are enrolled and you still cannot see the library printers listed, visit Technology Support at 7-292 for assistance.

Your printing account

You can set up a printing PIN, add credit or review your printing history in your printing account.

Log in to your account