UNIVERSITY PREPARATION

CONTACT US

Our faculty members, advisors and administrators are here to help you succeed. Reach out to us with your questions.

How to connect with an academic advisor

Use one of the following methods to contact us.

Call us during regular business hours. If you are prompted to leave a voicemail, be sure to clearly state:

  • your name
  • phone number
  • MacEwan ID number (if applicable)
  • and the reason for your call.

We aim to respond to voicemails within 2 business days and thank you for your patience.

Use your @mymacewan.ca student Gmail account when you contact us by email and include your student ID number.

We are answering emails in the order they are received. We aim to respond to emails within 2 business days and thank you for your patience.

Schedule a virtual or in-person appointment with an academic advisor.

Book your appointment

If you have a quick question, stop by our office during drop-in hours:

Tuesdays & Thursdays
9 a.m. – 11 a.m.

Wednesdays & Thursdays
1 p.m. – 3 p.m.

You can connect with us through live chat during regular business hours. The chat link is visible at the bottom of our web page when advisors are online.
Use your MyMacEwan Gmail

As a MacEwan University student, you must use your @mymacewan.ca student Gmail account when you contact MacEwan University faculty and staff by email. Include your student ID number in all correspondence.

Access student Gmail in myPortal