Book an appointment
If you haven’t accessed counselling services before, you can call us at 780-497-5063 or email wps@macewan.ca to set up an initial consultation. In some instances, a support person can attend the initial consultation with you. If you’d like a support person to attend, please let us know when you book your appointment.
We will contact you by telephone or email to schedule the initial consultation.
Meeting options
Initial consultations are held by telephone or video meetings. When we contact you to schedule the initial consultation, you can let us know which option best meets your needs. Appointments take place during consultation hours: Monday-Friday, 9-11 a.m. and 1-3 p.m. (except Wednesday mornings).
At the consultation
At this free and confidential 30-minute conversation with a counsellor, you explore your reasons for seeking help and discuss the best course of action for you. At your appointment you can:
- Determine whether Wellness and Psychological Services is a good match for your needs
- Receive helpful resources specific to your concern
- Book follow-up appointments when appropriate
- Find information about treatment and therapy options if the service doesn’t meet your needs or appointment times are fully booked
If you are in crisis
Initial consultation appointments are booked at least 72 hours in advance. If you are in crisis or in need of immediate support, please proceed to your nearest hospital emergency ward or dial 911. For crisis support, phone ACCESS 24/7 at 780-424-2424 ext. 2, the 24-hour Distress Line at 780-482-4357, or Kids Help Phone at 1-800-668-6868.